The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Really poor experience. No multi currency checkout option. Support was responsive but not really helpful. App seems ok but didn't meet our needs.
The Secure Mat
Be aware people, this app is NOT supported by Facebook pixel, so sales from this app will not register on your Facebook ads manager if you're advertising there, it will cause you a lot of issues with tracking purchases on Facebook
Cuando estoy en el carrito de compra y modifico la cantidad, la aplicación no efectúa el descuento, saben por qué?
Good app but has limitations of not being able to combine offers on total order amount.Buyer experience is hampered.
The app looks good but not all functionality working well and the big problem is app support. They are ignoring (keep seeing our tickets and letting them without the answer). App support is answering in 1-2 days and asks general questions just to prolong the time. This is not ok because we are paying for some functions which are basically don't work for us. Think twice before install!
I'm updating my review... Original review: Among the easiest apps to setup, great features, and great customer service. And fair pricing. Their team helped with our theme integration within 5 minutes of us installing the app. Much appreciated, highly recommend! IMPORTANT UPDATE:
Your store customers are, by default, not subscribed to your email list unless they opt-in. There is no way to change the setting to opt-out while this app is installed. During our use of the app, our subscribe rate post-purchase went from ~75% to 5-10%. Email is our number #1 channel for retention/repeat orders, so we had to remove the app and go elsewhere. I honestly don't know how many stars is fair, as the app and customer service are great. But email lists are so critical to revenue that anything interfering with subscribe rates is a big, big problem.
Electric Neck Massagers
Expensive app in Shopify. It says it will increase sales and all but no sales.
Very limited features depending on the pricing. Not worthy
I used this app for a few days campaign but deleted afterwards due to order errors and lack of customer service.
About 17% of orders received during the campaign did not get applied the volume dicounted pricing so I had to manually refund every customer their discount. I reached out to customer service who did not make a big deal to fix this.
The app also changed prices by changing the currency of the sales price from time to time.
The developer needs to fix those issued I had and then this would be a great app.
The application worked fine but it deleted the information of other apps (customized) that caused errors on my orders. I hope the developer can fix it
Thanks for your review. I am sorry you are having issue with the app. I have reached out to via email. We will work with you to identify and fix the issue.