Reviews (59)

Overall rating
3.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 18, 2020

This app is amazing , they are really picking up the lack of options that shopify offers. But not only the app works wonderful, I'm super impressed with their customer service. The person that was helping me even did a little fixing on my website with an another app that i was having a hard time to integrate with their app . I can't recommend enough. The best!

Mana Threads
United States
3 days using the app
February 25, 2022

Absolutely brilliant app. We needed some modifications to get the accordion tabs to display how we wanted and their support team could not be any more helpful. We are so happy pleased with how fast they were able to sort this for us. We really recommend this app.

Beds on Legs Ltd
United Kingdom
3 days using the app
March 7, 2022

I tried out this app the interface looks like it's from the 90s and it wouldn't do anything on my page, i was looking for a quick solution to add an accordion to the page. Definitely not userfriendly.

Dreeamy
Germany
15 days using the app
Voidworks replied March 7, 2022

Hey there, we just sent you an email so that we can assist further. With regards to page tabs, you can also take a look at our FAQ web guide here - https://apps.voidworks.co/custom-product-accordion-tabs/overview-page-tabs

We should be able to resolve this quickly, let us know, thanks.

We sent the email to info@dreeamy.de as per Shopify records, you can also try checking your junk folder if you haven't received it. Otherwise, you can also drop us an email at hello@voidworks.co

September 23, 2020

I honestly don't know if they're the problem or I am, but I did the same thing as their video, set up a tab, allocated it to a tab, wrote some text for the different sections, but when I chose heading 3 like they did, it bolds everything and I don't get different tabs, I just get my description with everything bolded.

Here's the other thing. If heading 1 and 2 are left alone so you can use them for blogs, then you have heading 3-6, which is 4 tabs. What if you want many tabs? Are you restricted to 4 or 6 tabs?

In the end, even if I'm stupid, which I don't think I am because I did try their video and a number of different ways...it's still not as Easy To Use as they make it seem. You might have a better experience, good luck.

I cancelled during the 7 day free trial.

Online Farmers Market
Australia
6 days using the app
Voidworks replied September 23, 2020

If you are willing to try our app again, maybe you can email us at hello@voidworks.co? It might be a configuration or custom theme issue. We reply to queries within 1 working day, and will get things up and running free of charge.

You are also not restricted to 1 tab for each heading type. Once you set a heading type, you can have many tabs as demonstrated in the video.

August 29, 2020

I downloaded the app on a weekend. I was having a slight technical issue - and took a shot at emailing customer service early on a Saturday morning. Impressively - I received an immediate response - AND fix to the issue! Amazing so far. Very easy to set up and looks clean on the site!

Keep Healthy Inc.
United States
About 3 hours using the app
June 2, 2021

Very simple to use, perfect for theme that doesn't include custom tabs in the product page. Takes a minute to setup. Had a mini issue with something and they fixed the issue instantly, great support!

essenciamtl
Canada
About 2 hours using the app
February 22, 2022

Great and fast customer service! I had an issue because my theme is custom made and KP helped very quickly! I really recommended it.

Greenchoice Flowers
United States
About 1 hour using the app
January 22, 2021

doesnt work and very hard to understand or set up, very limited in tutorials and videos. wouldnt recommend anyone wasting time.

Fuchusi
United Kingdom
About 7 hours using the app
Voidworks replied January 22, 2021

Hey there, sorry that you did not have a good experience. We do have a detailed guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started - accessible within the app in each section, perhaps you missed it?

We just sent you an email as well, will be happy to help promptly if you are willing to give this a go again. Thanks.

Edited February 15, 2023

Didn't work for me. Incredibly complex interface. For Einstein only, regular people need not apply, no support, what a hassle, cannot even delete it is so poorly made, did you not envision someone wanting to delete? HOW DO I DELETE THIS MONSTROSITY???????

Piano By Number
United States
About 1 hour using the app
Voidworks replied February 15, 2023

Hey there, actually we do have a chat support system in the app and we are happy to help you set it up upon request. You can also take a look at our guide here - https://apps.voidworks.co/custom-product-accordion-tabs/getting-started

For deleting the app, it's under Shopify's interface (Apps > Settings) and not in the app itself. Hope this helps.