Reviews (208)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex global shipping needs, noting its precise shipping rate calculations that enhance cost management and increase conversion rates and shipping revenue. It features a PHP editor for custom shipping rules suited for technically skilled merchants, alongside a user-friendly interface and setup wizards for those less technical. The app integrates seamlessly with Shopify's existing rates for easy setup. Its performance is consistently reliable in managing intricate shipping scenarios, and it offers exceptional customer support, especially noted for quick email responses that provide real-time help during urgent setups.

March 16, 2021

Great help desk... Got great assistance in setting up. Technically competent support and knew the complex answers. We go from boxes to pallets to 21 zones with different packaging and shipping requirements, and it works exactly how it's advertised.

kebet packaging
Australia
12 days using the app
December 19, 2017

Min has been extremely responsive and really quick to get work done! Would recommend if you have specific complicated shipping requirements!

Kimmiecandy Com
United States
12 days using the app
September 26, 2019

I've used this app (and Min himself) for two of our stores now. Min's customer service is second to none. We would recommend this app every time.

trade.skipperspetproducts
United Kingdom
8 days using the app
August 8, 2017

Min is nothing short of amazing. Once you install this app, you'll likely be reaching out for support (definitely not for coding novices). Thankfully, Min responds super fast & always knows what to do. For the customer service provided, the extra development cost is more than worth it. Happy clients over here!

Boingyco
United States
8 days using the app
August 28, 2015

This app exactly provided the shipping flexibility we needed. With Min's support it was set up correctly and allows us to vary shipping rates based on product, quantity ordered and the area it is being sent to. Highly recommended.

Art Req Limited
United Kingdom
7 days using the app
Edited October 10, 2016

Awesome App and even better service. The app does exactly what it says it will do. Min went above and beyond for me. Best $15 per month you will spend. Check it out: https://www.earphoneguy.com

Earphone Guy Llc
United States
7 days using the app
August 10, 2015

Min's software was the only viable solution to exclude certain products from counting towards shipping charges. Min also stepped up and helped with implementation and was quick & efficient.

Elizabeth Claire
United States
7 days using the app
Edited June 24, 2020

I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.

Rinea
United States
5 days using the app
March 18, 2021

Absolutely fantastic support. Fast at responding, and I was surprised at the level of bespoke config support I was given to try and meet my requirements

nookary
United Kingdom
3 days using the app
April 14, 2022

left a competitor for this app as the previous app had a lot of limitations which bespoke shipping app doesn't have - very easy to use - Min was very quick and helpful at responding to sort out my issues - very happy with the app

Sweet Mouthful Mixes
United Kingdom
3 days using the app