Reviews (114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the high-quality products and exceptional customer service, noting the responsive support team enhances business growth. The app is user-friendly, ensuring easy integration and quick production times, which boosts customer satisfaction. A wide product selection helps merchants expand their offerings. Additional benefits include a supportive community and educational resources, with the app actively adapting based on merchant feedback.
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Custom Cat is amazing! Everything from the quality of the product to the ease of use and most importantly their next-level customer support.
In grateful to have them as a partner as I build my POD business!
The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?
Needed some high quality hoodies for a trade show and they delivered big time. Signed some big accounts because of it...and it was a tight timeframe.
CustomCat is an easy to use, beginner friendly platform that you point and click to add products to your Shopify or Etsy store. Competitive pricing and plenty of choice for all types of products will make your store stand out from the rest!
Was having troubles with my first sale so I called custom cat for help. Mike was very helpful and knowledgeable and directed me to the places I needed to go to rectify my troubles. He gave me great information as I am new to this process, and I left the call feeling very happy and satisfied with our conversation. Thanks Mike!
Custom Cat was a great way to introduce my products. I look forward to more product choices.
I've tested multiple POD providers, and when it comes to print quality and customer service, I've found CustomCat to be the best.
crazy expensive and dont offer wholesale/bulk prices
I just wanted to clarify that we do offer wholesale pricing through two plan options. With our free CustomCat Lite plan, you get access to our full product catalog at our standard wholesale rates, which are some of the most competitive in the print-on-demand space. If you're looking for even deeper discounts, we also offer CustomCat PRO, which gives you 20–40% off those prices for just $30/month — and we include a 60-day free trial so you can test it out risk-free. There's even a discounted annual option for $300/year (just $25/month).
For sellers with high order volume, we also offer tiered pricing to make things even more cost-effective.
I’ll follow up with you directly via email as well to help guide you through the options that might best fit your business needs. We really appreciate your feedback and would love the chance to support your success.
– JT @ CustomCat
I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com.
Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors".
The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake.
Wonderful, friendly and efficient service.
I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.