Reviews (102)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for quality products at competitive prices, fast production and shipping, and ease of use. Features like quick product uploads, a wide range of products including embroidery, and efficient store management are highlighted. The app's smooth Shopify integration and responsive customer service are appreciated. The ability to export thousands of products swiftly and the supportive Facebook seller community are standout benefits.

August 7, 2024

The Digisoft is not as good as advertised, The DTG they used to use was way better and softer. It might last longer but its thick and the colors are not that vibrant. It doesn't handle refined printing that well, it throws heavy white under the color? and it still looks faded. Prints are smaller than other POD's! Customer service is pretty good. Their options are kinda dated but the performance options are great! A little pricey though! I love the way they print their hats, full color and good size! but Die cut would be genius, also a little pricey! should offer bulk rates, hard to make money @ $15 bucks a pop wholesale?? Needed some hats replaced but they got lost, super disappointing. I mainly can't stand the Digisoft, good for simple and small designs but you lose a lot of detail with it!! wish they still offered DTG! and started printing bigger (especially on the plus size shirts) Hats is a big improvement but need Die cut patches and uncuffed Beanies (cuffed is too hot sometimes)!! If they fixed those issues, I'd give them 5 stars and probably subscribe!?

Hawaiian Attitude
United States
Almost 6 years using the app
November 7, 2025

I'm really not impressed by the design process. They have presets, which are nice as you don't have to worry about the sizing, however if you want to choose a custom size, it keeps reverting back to the size it wants! Also there's only an option for the front and the back, no sleeve, no where to put your branding logo on the design. I was so excited to finally find a store that did a jersey that want's sublimated and then super bummed by the design process.

DzDezigns 904
United States
23 minutes using the app
Bespoke Technologies replied January 8, 2026

Thank you for taking the time to share this feedback. We’re sorry to hear the design experience didn’t fully meet your expectations, and we understand how important flexibility around sizing and branding can be. As a production-first platform built for scale, some features prioritize consistency and throughput, but we do support custom positioning on the product you ordered and would be happy to help clarify that workflow. We’re also actively working toward expanding placement options, including sleeve prints and additional branding features, as our automation continues to evolve.