Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

June 25, 2019

I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.

Stephen & Kiara
Vietnam
About 2 years using the app
February 7, 2019

I love using customcat! Easy to navigate and the staff is amazing! Mike B helped me out when I ran into a snag. I'm new to the DTG scene and still learning. Even with that being said he treated me like I was a long time customer and was very responsive via email and calls. I don't know if I can get that level of customer service anywhere else. My customers are extremely happy with the products as well. I highly recommend them!

Lasoe Prints
United States
About 2 years using the app
June 11, 2019

Brett Feinbaum was very helpful in clarifying the file requirements to upload images and design products. I am well on my way to launching my store sooner than expected because of his assistance.

True Lifestyle LLC
United States
About 2 years using the app
Edited March 25, 2020

It is friendly, useful app for POD, fast delivery, our customers write good review on quality product. We highly recommend this app.

Shop2Life
Vietnam
About 2 years using the app
April 28, 2019

I really feel honored to work with the supplier. shipping so fast And Good Price. This ap So Amazing

Mark-dhh
Vietnam
About 2 years using the app
November 12, 2020

Easy to Work With. Great customer support. Like the app a lot. Also have group support on Facebook. Thanks

Sport - Vendor (G-Az)
Vietnam
About 2 years using the app
March 15, 2019

excellent customer service. Five stars for CC********************************************************

Dan&Dee's Store
United States
About 2 years using the app
Edited May 3, 2019

CustomCat has a Customer Service superstar by the name of Jahaira. They were extremely helpful with a variant issue we were dealing with. They worked the with us for about 2 weeks, troubleshooting different things until we finally were able to track down the issue. I've never experienced such phenomenal support. I mean, THEY literally went over and above to solve our issue. We were damn near ready to hire them to our staff if we could. It really made us feel like our partnership was super valuable.

REP U HBCU Apparel
United States
Almost 2 years using the app
April 27, 2019

Awesome! This app is so amazing, Great communication, shiping so fast and Good price. Highly Recomemded.

AnLeePee
Vietnam
Almost 2 years using the app
November 30, 2018

Created T-Shirts & a mug in a snap. Great app able to publish directly to store, couldn't be easier.

Designs by Xeucis
United States
Almost 2 years using the app