Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

Edited October 19, 2018

Brett , helped me out greatly today. He made me feel he was on my team and not hurrying to the next call. Brett's energy was always upbeat as he helped me navigate as a newbie. The app is great Could use some video tutorials

BeGreatStore
United States
Over 1 year using the app
January 22, 2021

Our team have been used Customcat for our print on demand business for over 4 years. The prices are great and so are the sizes, almost all kinds of products are available. We absolutely will work with them in the long term.

newffshop
Vietnam
Over 1 year using the app
August 20, 2021

I voted 5 stars for this app because the supporter called Lan Dinh is the best supporter i have ever met :P
Please upgrade your service for faster printing and removing the delay time for every products!

T-Spring Store
United States
Over 1 year using the app
Edited September 21, 2018

My experience is that their customer service rocks. I called them with a question, no hold, it just rang and someone immediately picked up and was very nice and helpful.

Shakya Du Jour
United States
Over 1 year using the app
Edited July 9, 2019

Affordable POD app with good basecost. They even have local support speaking native language to help seller. Recommend! Highly recommended!

The Cat Thing
Vietnam
Over 1 year using the app
November 12, 2018

CustomCat is certainly my favourite when it comes to embroidery. The quality and delivery is amazing. My clients loves the product so much! Really to go to supplier!

VonSkull
United States
Over 1 year using the app
April 23, 2021

Great support team. Quick and helpful.
I work with JT and pleasure with him. Still try to make more sales LOL

GearupnGetout
United States
Over 1 year using the app
April 26, 2019

Good quality products, fast shipping. I really like the customcat working interface: flexible, smart, convenient.

the-light-1994
Vietnam
Over 1 year using the app
July 5, 2021

I've used CustomCat for several years. Just added a new store. They keep getting better and better. The DTG printing is unbelievably sharp. Sublimation quality is amazing, too. The app makes it easy to size designs and choose shirt colors. Bulk uploading is a real. Great!!!!

cupistore94
Vietnam
Over 1 year using the app
Edited June 24, 2019

Thank alex. good. I think this app is great for many reasons, but most importantly, I think their 'always growing' product catalog is such a great perk. They are always paying attention to the trends so they know what products are selling well. This is a huge advantage ..

lovela-1
Singapore
Over 1 year using the app