Reviews (556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
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Good work. I like work with you, keep good work. But I see will be better if you supply faster support.
Love the app. The production time is extremely fast,the customer service is quick to respond. I would highly recommend them. Reduce app fee per month will better
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
This is a perfect supplier, a great app with sellers. Great product quality thanks somuch I Like It!
I've used Custom Cat for about 3 years and they have a large range of products and are a great POD supplier.
i called today wanting to purchase a sample of one of my products and I was instantly greeted by a great, friendly and genuine guy named Brett. I had so many questions on how things worked and not one time did I feel rushed or unwelcomed to ask away. He was patient, gave great direction and we shared a few laughs in between. I feel more educated on the process and happy to get to know a little better about the company that I am trusting to make my products shine. We agreed that it's a give and give business situation. If you give them (they are easy requirements) artwork, they will give you a great product in return. I highly recommend this company- Les
Overall, CustomCat has been a positive influence on my business. The app is user-friendly and their customer service is very responsive. Most importantly, the turnaround time for my orders are freaky fast.
It doesn't take long to learn how to use this great app with your Shopify store and start adding your designs to a wide range of products. There is a great choice of clothing at different price levels and other fun things like coffee mugs, hats and even baby clothing. I love the new holiday ornaments they have just launched and there are currently some great special offers they are offering leading up to the holidays.
I've been very very happy with Custom Cat. I first started using them in November and was hesitant with the subscription based platform, but I feel like 3 months is an adequate time frame to give them an honest and unbiased review.
The defect rate has been less than 1% and each time there has been a problem, there has been no run around. I tell them there was a problem, send them a pic of the problem and the only emails I get back say this, or something like it. "I am sorry about this. This isn’t anything on your end. It looks like this is a printing error.…We have issued a replacement for you and have sent it out with expedited shipping."
What more can you ask for from customer service?
Print quality has been spot on. I use them for my Direct to Garment and Dye Sub needs. I have not yet offered an embroidered product, but they will get that business when I do. I've never not been happy with Custom Cat.
Give them a try and you won't be disappointed.
Excellent App. I loved Bulk Upload. I saved many times and working really effectively. Base cost is also good. Love <3