CustomCat: Print on Demand , 543 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of customizable products, high print quality, and fast shipping. They commend its competitive pricing, quality control, and the DIGISOFT printing method. Excellent communication is provided through emails and a Facebook seller community group. Customer service is highly praised, with several representatives receiving specific commendations. Some merchants, however, have expressed dissatisfaction with policy changes. The interface is basic and may require some familiarization, but tutorials are available on YouTube.
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Quick, easy, and fast service. All workers really make sure that the problems solved. Especially Brett.
Spent several hours using their support and thrilled how available and helpful CustomCat has been. Highly recommend this app.
I've been using this app since 2016 on my other store. Great customer service experience, especially from Michael! Very friendly and personable. I use it for my other shopify store and on Etsy. Highly recommend!
FF was overall a great experience for shipping a first-time. The sales staff are helpful and responsive, and the order management software is clean and easy to use.
Brett, was very knowledgeable and helped answer all of our questions. Thank you Brett. We will continue to work with Custom Cat because you guys are so awesome and easy to work with for our business.
Salsarise.com
Custom Cat is a great company to deal with.
After a small hiccup, they contacted me and went out of their way to resolve the situation. I really appreciated the way they handled things. Not all companies would be so attentive with a new client.
Their fabrics are above and beyond the competition.
I highly suggest you try them out.
We've used many different POD suppliers on our stores - now that Custom Cat offers nearly everything that most other suppliers offer, we've moved all of it to them.
Their customer service has been top notch, and the products turn out great. Every POD supplier we've used has issues now and then, but none of them have stood behind their products and services like Custom Cat has.
Great Job Team!
The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it
I just called customer service to ask a question about my 1st purchase on my Shopify store (yah). He explained everything clearly and showed me how the check the status of on order inside the Customcat app, and I was able to see my order, the tracking number, the base cost, and the shipping fees. I am very happy I decided to go with Customcat than one of those "other" fulfillment partners
I just called Custom Cat because I placed an order for myself that is over two weeks old. I spoke with Brett and learned that the mistake was mine because I had the wrong settings activated. Anyway, Brett took the time to help me fix the problem step by step and he also gave me some great tips for the future. It is so important it is to me that I get someone on the phone from Custom Cat and they help me work the problem step by step. Outstanding customer service as well as product and that's why I'm with Custom Cat.
Sean C