Reviews (112)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

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Merchants praise the high-quality products and exceptional customer service, noting the responsive support team enhances business growth. The app is user-friendly, ensuring easy integration and quick production times, which boosts customer satisfaction. A wide product selection helps merchants expand their offerings. Additional benefits include a supportive community and educational resources, with the app actively adapting based on merchant feedback.

June 25, 2024

My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !

sarusa-mikeneko.
New Caledonia
4 months using the app
June 4, 2024

I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!

Mad Artisan
United States
4 months using the app
June 30, 2024

Amazing App. Integrated so well with my shop. It was easy to use, with many resources if you have any questions. Their customer service is always spot on too. Better than any other POD company I've ever used.

More notable things about them are their lightning fast production and ship times. My customers are so happy to receive quality items fast.

10/10 would recommend!

Tri County Tees
United States
4 months using the app
July 12, 2024

CutomCat is one of the best POD companies I've dealt with. What makes them such a favorite is their large selection of products at great prices and outstanding customer service. I can always get someone on the phone whenever I have any type of issue. I highly recommend them!!

His Cave Her Shed
United States
About 1 month using the app
October 28, 2021

Very fast fulfilment time, active Facebook community where issues are attended to in time. Great reviews from my customers

DNA Trends
United States
About 4 years using the app
Edited July 7, 2023

We have been using the CustomCat App. successfully for years and the products and customer service has been outstanding. Even during the crazy Pandemic, when they re-opened everything was processed and shipped on time. The Team at CC is always available to help. Great service, excellent quality & prompt shipping to clients. Highly recommended. David G / ILuvTequila

I Luv Tequila
United States
About 3 years using the app
June 10, 2021

I used this app for 3 years to help me do fulfill. I really like how it does support service (VN and US) . It would be nice if it did (never out of stock) better

haidvcntt
United States
Almost 3 years using the app
April 20, 2022

The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.

Namaste the Day
United States
Almost 3 years using the app
Edited March 31, 2021

I love CustomCat! The support is amazing. I couldn't get the personalization aspect to play nice with my new Shopify theme (Debut) so I reached out to CustomCat for help. Just got this email from Alex: "I just fixed it. Interestingly, your theme's product template did not contain 'jquery' which is pretty standard for all themes I have worked with. Once I added the line of code to your product template it fixed the issue. Test it out and make sure it works for you!" YAY, it now works!!!

Retro Pets Art
United States
Over 2 years using the app
Edited June 10, 2021

Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what they do.

Dave's Logo Apparel
United States
Over 2 years using the app