Reviews (114)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the high-quality products and exceptional customer service, noting the responsive support team enhances business growth. The app is user-friendly, ensuring easy integration and quick production times, which boosts customer satisfaction. A wide product selection helps merchants expand their offerings. Additional benefits include a supportive community and educational resources, with the app actively adapting based on merchant feedback.

May 16, 2020

Been using CC for over 2 years. They're the best. Especially with their new warehouse and upgraded everything, you will not find better turnaround times in the POD business. Nor better customer service or tech support.

The Dude's Designs
United States
Over 2 years using the app
December 23, 2020

I've been using CustomCat for 3 weeks now after a recommendation from a colleague. My main POD provider was struggling getting orders out timely for the holidays. CC really came through for me. Very consistent with processing orders and so far great reviews from customers. I will continue to use them beyond the holiday. And the thing I loved the best is they have been excellent with communication which many POD providers lack.

Inspired Style Shop
United States
About 2 years using the app
Edited August 4, 2020

Excellent customer service and great price on products.Favorites are the mugs, which are one of the most competitively priced items on the market. Thank you!

Trumpshop.net
United States
About 2 years using the app
Edited September 25, 2019

CustomCat does a Great Job, Really like the large inventory matched by the Quality of the products. Customer Service has a Personal Touch. ( Thanks for Coming through ) Tried a couple of other POD 's Really Satisfied with CustomCat

Bent Color LLC
United States
Almost 2 years using the app
May 30, 2023

I've been with Custom Cat since 2018 and absolutely love them. Over the years, I've seen the quality of their prints go up exponentially. The new Digisoft decoration method is out of this world and and absolute game changer. I can't recommend them enough. And sure, they've made a few mistakes over the years, but they've been super quick to resolve them and their customer service team has been so attentive to us.

If you're looking for a POD that has exceptional quality AND a wide assortment of activewear, then Custom Cat is it.

Still I Run
United States
Almost 2 years using the app
Edited March 1, 2021

Best app in the world! Mr. Mike B is an amazing professional. Thank you sir, for walking me through the process and explaining how Custom Cat can help my martial arts school have more of an impact within the communities that we serve. Truly a God send for my school.

Dragon Training Systems
United States
Almost 2 years using the app
Edited March 18, 2021

I have been an active user of Customcat for a couple of years. I am very impressed with the support, ongoing improvements, shipping times, addition of new products and community. Best POD out there. Updating this review 2 years later they are everything said above and more! They have worked really hard listening to seller and improving shipping, app and products. Communication is the key and they have it!

It Is All You Want
United States
Almost 2 years using the app
Edited July 18, 2019

CustomCat is one the best print on demand company out there. I have being using them fulfil my faith based apparel products for years. I love their customer service especially Mr. mike who goes extra mile to help you out. Their app is user friendly. They have variety of product to pick from compare to other print on demand company. Their printing quality is great, and no complain from my customers.

Ultimate Shield Apparel
United States
Almost 2 years using the app
October 11, 2020

We have been super pleased with the quality of the merch as well as the great customer support! We had so many questions when we started with a new merch site and JT has been incredibly patient and helpful in helping us quickly learn how...

HoangThanhStore03
Vietnam
Almost 2 years using the app
September 14, 2020

CustomCat has always delivered my product to my customers in a timely manner. The product quality is very good. Very helpful when i have issues. Not sure if i have his name right but Mike was extremely easy to deal with and handled my issue promptly.Thank you

AR BRAND MERCH
United States
Almost 2 years using the app