Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

February 6, 2019

JT was very helpful in setting up my personalization in my store. I look forward to a long and fruitful relationship with CustomCat.

Lion Core Fitness
Jamaica
3 months using the app
November 9, 2018

Custom Cat is simply amazing. I have been using their app for over a year and absolutely love it. I had a customer that placed an order for 150 mugs and Custom Cat did an amazing job. The print quality is great and the turnaround time is amazing. Within 3 days of my order all 150 mugs shipped out and I had a tracking #. I have used about 4 other print on demand companies via Shopify and all of them had print quality issues except for Custom Cat. Cannot say enough about them and their customer service is superb!

Zshoppers.com
United States
3 months using the app
May 9, 2019

JT has great customer support. Keep it up. All of my orders ship out super super fast ( 2 days or less). The print quality is amazing.

Ourfreaknik
United States
3 months using the app
December 23, 2019

Customcat is best for fulfilled POD. High quality, low base cost and fast shipping. Quick and good support. Help my business so much. Thank you

BLACKMONKEYSTORE
Vietnam
3 months using the app
May 1, 2018

Great app. Great team. A great choice!

Changemint
United States
3 months using the app
November 15, 2017

I am not one to usually write public reviews;however, this time it was as if I was called to do so because of CustomCat and their OUTSTANDING way of doing business!

Over the last two years our company has continued to grow and expand. We have tried many different Print on Demand Fulfillment companies, but CustomCat is by far the best !

Their extremely diverse selection of products, I believe, make them the clear cut choice for anyone who desires to be a player in the drop shipping arena. In addition, the quality of work which has been produced for every order of our has been AWESOME!

In short, if you are looking for a company that can produce incredible merchandise and fulfill your orders in a timely manner then I recommend CustomCat before any other Fulfillment on Demand service! Good Luck!

Thedeemademe
United States
3 months using the app
January 21, 2019

Great customer service. The team at CC is amazing and super helpful. I would recommend this app to anyone.

Flat Earth Gifts
Canada
3 months using the app
Edited February 25, 2019

So far, I've had a very positive experience with CustomCat. I had no problem integrating and setting up all of my products. They have tons of POD items to choose from and the best part of my experience has been the customer service. Naturally, when just starting out, there are a lot of questions. I had a bunch of questions and was able to speak with someone directly and also connect with them via email for any future questions. They have been great and I look forward to adding more products and really growing with CustomCat.

Wine Now Please
United States
3 months using the app
October 23, 2018

Customer service is awesome. Very detailed and walk me thru everything I needed. Brett you're the man!!

Today we Motivate
United States
3 months using the app
April 26, 2019

i like it ! App very easy use, i will vote 5 star and i will use it in future !
Quanlity Product print and customer great !

happyhappyg
Vietnam
3 months using the app