Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
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This is best app for fulfillment t-shirt and more POD. Low base cost and help my business so much. Very quick and friendly support. Vote for this.
This is a perfect app. Excellent print quality and professional working team.
I love this app. Keep it up.
I'm very excited about my new Wild Burro Shopify store integrated to CustomCat. Initially I was having some lost data issues, but it was on me as I wasn't using the multiple product export properly. To be honest I was so excited I kind of skip viewed the tutorial videos, but please watch them.
I was with another popular POD company for 1.5 years, their prices left hardly any meat on the margin bone and you could only load one tedious product at a time. I've been on CustomCat only for a few days and I already have hundreds of products listed in thousands of variations. The good news is Shopify is soon to integrate with Ebay so I'm hoping to get my ducks in a row for the Q4 sales cycle.
I really am satisfied with the hundreds of products and the great customer support that I get from CC. Highly recommended.
If you sign up watch the videos so your loadups are flawless.
Dwight
Wild Burro
They have many great quality items to choose from, the production time is extremely fast, the customer service is quick to respond and extremely helpful I would highly recommend them you won't regret it.
These guys are awesome and provide excellent products! They as well addressed every concern I had with great customer service! I highly recommend Customcat for your print on demand needs!
tạm được free phí cho tao đi nào. không free thì tao đéo dùng nữa đâu nhé.
tạm được free phí cho tao đi nào. không free thì tao đéo dùng nữa đâu nhé.
Thanks to Bett your Customcat representative he has made my start up with your product exciting and pleasurable. He is a great model for all of your employees.
I am amazed at how well custom cat has been for us!! I have had questions and needed to email and call, both times I was helped VERY quickly and politely. Sometimes customer service at places can be scary, but I have had nothing but pleasant experiences with this crew. I have a store to sell clothing and accessories for my sons wheelchair basketball and the products have been amazing, it was so easy to learn the store and how to apply my designs!! I highly recommend customcat
CustomCat is the best POD Company. Their products are amazing and the customer support is fast and responsive. Good job!
CustomCat is the WORST EXPERIENCE our company has ever had with a Shopify related app or product.
CustomCat product quality is horrific and the printing is amateurish at best. There is literally no quality control whatsoever. We lost hundreds of customers before finally switching to professional fulfillment companies that actually care about the store owners they sell to. CustomCat does not care at all.
If you care about your own customers, you'll want to avoid all CustomCat products. Whatever amount of time it takes to switch to another app, do it and do it now! The app is deceptive in the sense that you can create products faster with this app than many of the other fulfillment apps on Shopify.
The problem is absolutely horrific product quality matched by poor customer service. Again, hands down the worst customer experience we've ever had via Shopify. We're actually surprised Shopify is still sponsoring this app - it reflects poorly on them too.
Don't be fooled by CustomCat low prices. This is a case study for "you get what you pay for." And in the case of CustomCat you'll get zero value, lose customers and deal with one customer service nightmare after another.
RUN AWAY from this horrible company and their app!
Need proof?
Call CustomCat during normal business hours and ask a basic question about any product.
You'll have all the proof you need. Again, don't walk away from this app, RUN!
DO THE MATH: CustomCat has Fifty-four 1-star reviews out of 505 total reviews as of this writing. 10% ONE-STAR reviews!
Compare that to an average app of 1-1.5% one-star reviews across all of Shopify.
Run-away from this company!