Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

July 25, 2018

Great customer service.
Called up customer service, since I had issues with my order not appearing in CustomCat. I ended up talking to Mike from customer service and he was more than great. He solved all the problems I had and answered all my questions as well.
There was no issue reaching their phone, like other people state there is. Most of their low reviews are mostly because the people who left them, were too quick to jump to action and conclusions.
They're more than great and offer so much more, than most other print companies. Great service and prices.

Thethrottlebuzz
Denmark
About 1 month using the app
August 1, 2019

I used this app to fulfill for my customer and i love it. Fast shipping and high quality product. Thank you Customcat!

ffstoretdh
Singapore
About 1 month using the app
March 14, 2019

I'm new to this but found the youTube training videos exceptional in explaining "how to." JT in customer service is so awesome and responsive in getting my questions answered. I also like the emails CustomCat sends out with very helpful links. The app is very user friendly and integrating products up into my shop was a breeze. Highly recommend.

Veteran-Tribute
United States
About 1 month using the app
June 14, 2018

CustomCat goes above and beyond. Their customer service is great, and their product selections are huge. Won't have hard time finding products suiting my business needs.

Dumpy Design
South Africa
About 1 month using the app
July 30, 2018

I feel compelled to write this looking at the negative comment below. The prints I have received from CC are beautiful and vibrant. This person is clearly either a competitor or just inexperienced with digital printing because they say that CC does not lay a base down. Clearly CC uses a white base to make the colors more vibrant if you can see the white border. SMH.

Christianshirtstore
Vietnam
About 1 month using the app
October 5, 2020

Love this app just hate the new upgrade it use to be so easy to work from your phone.... Now I cant even navigate threw it

We The Heart
United States
About 1 month using the app
July 30, 2018

I use multiple vendors to fulfill my orders and CustomCat stands out as the best for apparel. The app connects seamlessly with Shopify and orders are fulfilled automatically. The pricing is great. I just wish they fulfilled ALL of the products I offer!

Viralshirtstore
Vietnam
About 1 month using the app
February 15, 2020

The best fullfill app I have used. It was very easy to get started. Fast turnaround time. Would rate 6 star if have :)

HeLoveTee
Vietnam
About 1 month using the app
February 27, 2019

The app is user friendly & the customer service is fantastic. Help my business so much and very good support. CustomCat is the best POD company in the industry.

Coscotee
Vietnam
About 1 month using the app
December 18, 2017

A great partner for fulfillment on apparel. Saves us from having to spend thousands on inventory to get to a price where we can sell and be competitive.

Derek
CEO ZeusJuice
http://www.ZeusJuiceOnline.com

Zeus Juice Online
United States
About 1 month using the app