Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

May 7, 2019

This is best fulfillment app. Good and quick support with low base cost. Easy to setup and use, quick ship. Really like this

Coscotee
Vietnam
22 days using the app
October 6, 2020

Good. I really like the customer service. They're nice and helpful. Especially Alex, he's a great guy and be there whenever you need.

guubuu5
United States
21 days using the app
February 6, 2019

Easy to use. The support folks actually answer my phone calls and have been very helpful. I'm still getting acclimated to their procedures but their tutorials & training videos were helpful. I'm very happy with their app and I would recommend it.

soup4breakfast
United States
21 days using the app
February 26, 2018

I have had over 1000 orders go through Custom Cat and overall have had a good experience with them! The packages have all been shipped in a timely matter and with tracking. Although we did have a few items that were not the best quality and some coffee mugs broken during shipping, CC was quick to fix ALL problems. I would recommend them to any business that needs good, cheap products!

Eaglestees
United States
21 days using the app
August 6, 2019

Great application. I will recommend to my friends. Love it, vote 5**********************************

nhungnt1597
Vietnam
20 days using the app
October 24, 2018

I cannot stress how easy, intuitive and creative CustomCat is. The customer service is spot on, professional and very helpful. They walked me through every step I needed to know to make sure I was comfortable and satisfied. Very good company highly recommended! Thank you guys and keep up the good work!

hjr2019
United States
19 days using the app
March 21, 2019

I was able to set up a store within 1 week with this app. This would have taken a ton more time but they had an amazing blog that helped in this process. I was able to learn how to use the app and strategize on approaching new products to sell. When I called twice, their support staff answered my questions within 20 minutes, both times.

itsmarchmadnesstime
United States
19 days using the app
July 21, 2021

Great app and great fulfillment. I got a very quick help from your support team to fix personalization issues. My friend introduced you to me, you made his orders shipped out within 1-2 days, which surprised me a lot, so I decided to use the app.

CustomUni
Vietnam
18 days using the app
Edited March 20, 2019

" Great catalog with best pricing " Robert Hake is a genius. Best POD by far. Quick support and help my business a lot .Thank you so much

SOGOTEE
Vietnam
18 days using the app
Edited October 3, 2018

I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat I have had a very good experience with CustomCat. Customer support is excellent. The app has so many great products and the prices are so low! I would highly recommend CustomCat to a friend! i love customcat and thanks customcat . i hope user customcat for my futer... product is geat

Odertee
Vietnam
17 days using the app