Reviews (546)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active ...

March 29, 2018

The group at Customcat has been absolutely exceptional in their customer service!! I have been working with Brett and his desire to listen and help every step of the way is something rarely found in business any longer. I can't speak more highly of a company!! They are there for you. They care about helping you becoming successful. Definitely a company I would recommend.

Your Gear Your Way
United States
8 days using the app
Edited March 1, 2018

CustomCat Customer Service is Exceptional! Very Nice People and they know their Business well. Their Products are Always Very Good Quality. And the Prints always come out Great. And CustomCat's 2 day shipping keeps my Customers Coming Back!!! Thank you Again CustomCat!!!

Macey Janes
United States
8 days using the app
January 14, 2022

Great app! So useful, big help to our business and very easy to make new custom products, put them up for sale, and get them shipped. HIGHLY RECOMMEND!

chrishira-perrier-music
United States
7 days using the app
April 15, 2021

Can't say enough about Custom Cat. Been using custom cat for about 5 years now, and they've always delivered great quality products, not to mention the size of their collection is one of the biggest in the POD space. Alex Phillips has been a superstar in regards to keeping me updated with Custom Cat's products (so I can launch products as fast as possible), any account / customer issues that have ...

Quiet or Loud
Canada
7 days using the app
March 19, 2018

Great APP. Great Service. Great Products. What more can you ask for?

Shhhhofficial Com
United States
6 days using the app
October 26, 2018

Great App. The interface is easy to use. Customer service is fantastic. Keep doing a great job CustomCat.

HopSkipDrive
United States
6 days using the app
January 15, 2018

I had spent numerous days doing my research on POD companies and ultimately went with CustomCat and I do not regret it!! CustomCat Print On Demand is very user friendly, as I wanted to get my mother who is technologically illiterate into the Ecommerce business, CustomCat made it possible. As she puts it “if I can do it, anyone can!” The tutorials are super straightforward and easy to follow and ...

Simply Live Kindly
Canada
5 days using the app
June 25, 2018

Thank you CustomCat for the amazing service

Funnygiftforyou
Vietnam
5 days using the app
December 25, 2019

Customcat is best for fulfilled POD. High quality, low base cost and fast shipping.
I really love Customcat. I would recommend my friends to Customcat.
Thank you so much

JiiStore
Vietnam
5 days using the app
January 28, 2019

This app is super helpful and beneficial to my store. Mike is a great rep to have and is always a solution seeker!

Florida Vibez
United States
5 days using the app