Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

February 15, 2020

Easy to use. Fulfilment with about 1-2 day. Great experience. Thank CustomCat . I will use this app for my next store.

Teefele - Best T-shirt Design - Printed in USA
Vietnam
Over 2 years using the app
May 14, 2020

I use this app when i start my POD business.
Customcat is the fist solution.
It's fast processing, shipping and product quality.

Myfreedomstyle
United States
Over 2 years using the app
April 29, 2021

the best supplier ever, very fast shipping, high quality, base cost very cheap, support quickly. I'm highly recommend this app.

navyteam
Vietnam
Over 2 years using the app
Edited October 2, 2020

I had problems with the new app, but they solved it within 2 minutes. I put a bad review, but the truth is that they have earned the 5 stars. Regarding the app, it was always 5 stars for price and quality.

Calvino Brigante
Spain
Over 2 years using the app
August 5, 2020

Great company! Awesome turnaround time and when you call, the customer service is patient and very helpful.

ClubsAndSticks
United States
Over 2 years using the app
July 22, 2021

The order management item after updating is more convenient. I can review the address and shirt order, before no. Convenient for re-checking

marrtee
Vietnam
Over 2 years using the app
Edited September 25, 2019

CustomCat does a Great Job, Really like the large inventory matched by the Quality of the products. Customer Service has a Personal Touch. ( Thanks for Coming through ) Tried a couple of other POD 's Really Satisfied with CustomCat

Bent Color LLC
United States
Over 2 years using the app
October 9, 2021

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

Lil Devil Clothing Company
United States
Over 2 years using the app
Edited March 31, 2021

I love CustomCat! The support is amazing. I couldn't get the personalization aspect to play nice with my new Shopify theme (Debut) so I reached out to CustomCat for help. Just got this email from Alex: "I just fixed it. Interestingly, your theme's product template did not contain 'jquery' which is pretty standard for all themes I have worked with. Once I added the line of code to your product template it fixed the issue. Test it out and make sure it works for you!" YAY, it now works!!!

Retro Pets Art
United States
Over 2 years using the app
June 29, 2021

I have been very satisfied with my customcat embroidered products and especially my logo that's on my products. The products in my opinion are high quality.

You Matter Co.
United States
Over 2 years using the app