Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

August 5, 2019

The app is very poorly designed and not intuitive at all. I also did not realize that this is the same company as MyLocker. I've ordered multiple samples from them through Printify and the quality was terrible. They were the worst prints I've ever received.

I Crave Cars
United States
About 2 hours using the app
August 3, 2018

application is too bad. It's a inhibitor to the user.

Awesometee Corp
Vietnam
About 1 hour using the app
Bespoke Technologies replied March 4, 2019

Hi! Sorry that you had an issue with our app. We would love if you could email us on where you want us to improve. We always encourage our customers to suggest where we can improve from an app interface standpoint. We have several amazing full-time developers that are working around the clock to improve the app to make it as user friendly as possible.

January 31, 2021

Impossible to read the FAQs, especially the shipping prices as the pictures can't be loaded. Every time I try to upload a design, I get an error message with "your session has expired", but I'm still logged-in. Uninstalled right away.

Amelyia
Portugal
4 minutes using the app
Bespoke Technologies replied February 1, 2021

Hi Amelyia - the reason you are stuck is because you have not activated your account yet. In order for you to export products and for CustomCat to process your orders, you need to activate your account by completing the settings so we have your store name for the shipping label, payment info to process your orders and support email. Please click the red error bar across the top of your dash if your account isn't activated yet.