Reviews (112)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the high-quality products and exceptional customer service, noting the responsive support team enhances business growth. The app is user-friendly, ensuring easy integration and quick production times, which boosts customer satisfaction. A wide product selection helps merchants expand their offerings. Additional benefits include a supportive community and educational resources, with the app actively adapting based on merchant feedback.

April 15, 2021

Can't say enough about Custom Cat. Been using custom cat for about 5 years now, and they've always delivered great quality products, not to mention the size of their collection is one of the biggest in the POD space. Alex Phillips has been a superstar in regards to keeping me updated with Custom Cat's products (so I can launch products as fast as possible), any account / customer issues that have arisen, and much more. Thus far I've spent well over $400,000 across multiple businesses using Custom Cat.

Quiet or Loud
Canada
7 days using the app
October 6, 2017

Incredible experience working with Custom Cat! We've worked with CC for the last 11 months and I can't say enough good things about them. Their shipping times are very fast, they offer a huge selection of products, and their customer service is very responsive and always helpful, especially Mike Blotkamp! Thanks!!

Doggy Style Clothing 2
United States
6 days using the app
February 21, 2018

We began our relationship with Custom Cat back in October after using another vendor for the first 10 months of our business. We were attracted to their pricing and product offerings. I was a bit skeptical to switch because our prior vendor gave us more insight into the progress of each order through it's dashboard and tracking progress to delivery is important to us. What we've experienced working with the Custom Cat team has been great! I'm most pleased with the availability and response time when issues arise. We have experienced issues of customers receiving the wrong merchandise or poorly printed merchandise, (this is the reason that the rating isn't 5 Stars) but it has been a small percentage of the whole though occurring more than we'd like. The team, a few of which I know by name, like Mike and Geena, have been highly responsive and rectified any issues quickly, processed orders manually, and listened whenever feedback was provided. They have always been kind and very helpful. Also, the turnaround time for order fulfillment has been constantly expeditious which is also very important with the pretty steady flow of our business. With about 4 months of experience working with Custom Cat, I'm really glad that we made the switch and often talk about how great it'd would've been to have started with them from the beginning. Great products, great pricing, great service! I know they are working hard to make sure that issues are minimal and appreciate their accountability and expedience when rectifying them. I look forward to revisiting this review and making it 5 stars in the future!

Blairisms
United States
5 months using the app
December 25, 2019

Customcat is best for fulfilled POD. High quality, low base cost and fast shipping.
I really love Customcat. I would recommend my friends to Customcat.
Thank you so much

JiiStore
Vietnam
5 days using the app
January 28, 2019

This app is super helpful and beneficial to my store. Mike is a great rep to have and is always a solution seeker!

Florida Vibez
United States
5 days using the app
Edited August 20, 2021

We had many customers complaining about the ink being stuck together and the ink peeling off the shirts in the first wash and the overall print quality being very poor. We deleted the app.

Canyon Coolers
United States
2 months using the app
July 31, 2022

The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it

btminh1297
Vietnam
4 days using the app
October 26, 2018

Great App. The interface is easy to use. Customer service is fantastic. Keep doing a great job CustomCat.

HopSkipDrive
United States
3 days using the app
October 9, 2021

Im excited to get started using your app to create all my brands. Lots to choose in your site. How often do you add new apparel?

Lil Devil Clothing Company
United States
2 days using the app
February 11, 2019

Thanks JT for helping me setup my account. I'm excited to start using CustomCat as my print on demand partner.

Strivin For A Buck Ent Merch
United States
2 days using the app