Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

May 2, 2023

Great app setup and great support! Abuzar was really helpful and able to assist with some custom styling to ensure the app match to look of the site. I look forward to using the app and seeing results.

Permanent Collection
United States
About 1 month using the app
Appikon Software Pvt Ltd replied May 4, 2023

Thank you so much for your 5 star review! We are thrilled to hear that you found our app setup and support helpful. Glad to hear that Abuzar was able to help with custom styling to ensure a perfect match with the look of your site. Thank you again.

Edited May 18, 2023

Works well and customer support is helpful and usually responds very quickly.

**UPDATE** Unfortunately, we had to switch to a different app. The notify button kept randomly disappearing from our pages. After several attempts to fix the issue, support said the app doesn't work with GEMpages landing page builder. Not sure why the two would affect each other, since BackinStock functions on the product pages, not the landing pages. Support said there wasn't a fix, so we had no choice but to find an alternative.

Mount Mansfield Maple Products
United States
Almost 3 years using the app
September 10, 2021

fast and efficient. love how there's an Sms and Email templating tool. customer service is great at solving issues on the fly.

BEGE
Canada
About 1 month using the app
May 9, 2022

Great app that allows us to notify customers when an item is back in stock at variant level. The team are extremely helpful and responsive!

Marcella
United States
About 1 month using the app
April 28, 2022

I just started using this app and let me say this - stop looking. This app places a nice embedded form right where your out-of-stock bar is. It also has customizable email and features. The free plan is available but you will not leave anyways.

Hadasshe Fashion
United States
About 1 month using the app
October 19, 2019

Amazing tool, easy to use, and SUPPORT is the best of all! If I had any questions, little adjustments, or anything they answered in a couple of hours and were so helpful and sweet!

Desert Oasis
United States
About 1 month using the app
Appikon Software Pvt Ltd replied November 5, 2019

Thanks for the wonderful review. Let us know for any technical or service support Back in stock Team is available 24X7 for any query. Thank you

September 7, 2022

I used this app to help me keep track of my back to stock needs. It was easy to use and the CS was great!

Hamilton Threads Co
United States
About 1 month using the app
Edited October 13, 2021

HUGE shout out to the Back In Stock team for building this game changing app for emerging companies like ours, which sometimes has to face the challenge of out of stock inventory (major bummer). Rather than lose out on the ability to engage with customers when we get inventory back in stock, this app successfully allows us to notify customers the minute we get inventory back in stock which has resulted in a tremendous amount of additional sales for our business. A special thank you to Satender for your help getting our store products set up so quickly and being lightning fast responsive. If you have a need for an out of stock app with notification abilities, get this app folks, you won't regret it!!

ELAVI
United States
About 1 month using the app
October 25, 2019

Have been missing out on customers because of out of stock products. After using this app I can already see growth in sales. really helpful in capturing missed sales for out of stock products.

DailyProblemSolving
United States
About 1 month using the app
Appikon Software Pvt Ltd replied November 5, 2019

Thanks for the wonderful review. Let us know for any technical or service support we are available 24X7 for any query. Thank you

August 14, 2022

They quickly responded to chat and fixed my issue. I look forward to working with them again if something else arises.

ldytnk Studios
United States
About 1 month using the app