Reviews (2,005)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.
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Worked fine for a while, then stopped sending emails when items came back in stock. Support said they were "working on it" a few days ago, and nothing has been fixed and there were no follow-ups since. This is messing my store and production schedule up, so I had to delete the app and go to another. Very disappointed.
We use this app to allow our customers to sign up for product restock notifications, and it has been really great! It would be better if it had the option to disable notifications for individual listings.
This is an awesome app. The technical support is really awesome, he was able to resolve our my concerns and gave me a breakdown of how to use the app. Thank you!
We enjoy using this app so far. However, we would love to see more data or insights available on the dashboard in the future.
Muy buena aplicación! La usamos para que nuestros clientes se apunten a los avisos de reabastecimiento de productos y para que se les notifique automáticamente cuando el producto vuelve a estar en stock. Además, el servicio técnico es súper atento y eficaz a través del chat en la propia app
100% recomendable. ¡¡Aprovechad que tienen un plan gratuito y una semana de prueba gratis de los planes premium!!
We were looking for an app to notify our customers when items were back in stock instead of having to make lists and email them on our own. We downloaded the app and within minutes had a representative walk us through and even helped set it up for us. The team that developed this app and work the customer service end of it are awesome. Highly recommend!
This app worked for a while but recently stopped working. Our texts do NOT get sent during restocks. Customer support chat says that it will be about less than 3 minutes to get a response. Hours go by then they will message you in the middle of the night and not resolve the issue. This is the second business day I have requested help and still have not gotten help. Multiple times now they have read my message and just not answered. It’s unbelievable how horrible the customer service is. It’s gone downhill lately so the older positive reviews I would have agreed with at the time but now, don’t waste your time. It will really impact your business when you plan restock dates and times for customers to get orders and then they just don’t help you for multiple days.
So far the app has been very easy to use and the customer support has been on top of it. Definitely a trustworthy app for shopify! Waiting to use it some more and see how everything goes.
The app is good when it works, it's been over a month and my issue is still not fixed after been assured it was going to be fixed. The communication from this company is woeful, I have to constantly chase them up and still no update. Look at other 1 star reviews to see similar issues. Off to Shopify to put in a complaint.
This app is fantastic to bring prospective lost traffic back to the shop. The team is very responsive to problems and questions. Can't recommend it enough!!!