Reviews (1,977)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless theme integration, and efficient background operation. Features like Facebook restock notifications and insights into sold-out products are praised for aiding inventory management. The responsive customer service and customization assistance are also valued. Merchants find the analytics and automatic notification system beneficial in boosting turnover. The standout feature is the notification of restocked items via email or SMS, and its adaptability to custom themes and other platforms.

October 16, 2022

Great app, easy to use. Had an issue with my theme and contacted customer service and it was sorted within minutes of contacting them :)

Badshah Scents
United Kingdom
12 minutes using the app
April 5, 2021

Excellent customer service, extremely fast support to get the inline button working with my theme. Super simple setup!

Origine
United States
11 minutes using the app
Edited April 13, 2021

I spoke with Hasti and she helped go through everything regarding the app. To make things easy, she sent me the step-by-step with images. Just Great!

ALILA
Canada
About 3 hours using the app
October 21, 2020

The app shows good potential, but doesn't appear to have been implemented as well as it could have been. I duplicated my theme before starting but it installed on to both rather than just the live. Customisation of the look of the app is quite limited with the basic version, though does appear to be possible if you move to the premium version, but that comes with a premium price. My main concern is how well it is written this is based on the javascript throwing an error (when trying to load a font resource) and the fact that it loads an additional 18 resources totalling approximately 600KB of data.

Kitronik Ltd
United Kingdom
About 3 hours using the app
Appikon Software Pvt Ltd replied October 21, 2020

Thanks for providing feedback. I apologize for the concerns you have with the app. Our support team will work with you to resolve those issues and make the app work perfectly for your store.

May 21, 2021

DO NOT USE. This application is open to abuse and can result in anyone spamming the API to falsely register notifications that would cause incorrect requests, wrong products to be ordered based on demand, and push subscribers to higher levels of subscription unnecessarily. SHOPIFY YOU NEED TO REMOVE THIS. No authentication is required to post a request to the API. Even worse, GET is used instead of POST and there is no checks in the payload.

My RC Hangar
United States
38 minutes using the app
April 3, 2020

joke of an app didnt give us a free trial! support was awful! and refused to give us a free trial! dont download

Cali Tiger
Australia
32 minutes using the app
Appikon Software Pvt Ltd replied April 3, 2020

I am sorry you are having issue with that app. We are trying our best to provide support to every customer.

Due to current health situation we are getting lot of support requests. I would still like to help you.

Please send me an email at back-in-stock-support@appikon.com.

November 4, 2021

So far so good. Just installed the app minutes ago. It's able to do what I need it to -- give people a way to signup for restocking alerts. Had a few minutes worth of chat time with support. Very helpful. Answered questions succinctly. Was hoping the app could also direct people to message us directly thru FB Messenger but that's not available yet. That's the only reason I didn't rate it a 5. But let's see! Hopefully the next few days proves good.

timplado
Philippines
20 minutes using the app
April 4, 2023

When I asked a question, Abuzar responded very quickly.
It was less than a minute.
It helped me a lot, thank you!

制作Gr テーマ開発用
Japan
July 2, 2020

Great feature. So useful and helps us review
our top wanted products. Great customer service from this team!

Show Cushions
Canada
Edited March 12, 2021

It does the job. Customers can sign up for email and/or text notifications per product variant. Great app in my opinion! Customer Support Team are helpful too.

Kyra's Shea Medleys
United States