Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

Edited June 22, 2024

Okayyyyy blown away by this app! Personalized support in the middle of the night, custom coding things for me. this app is awesome and with the best customer support! It's going to bring a lot of extra revenue in from lost out of stock sales too. Really excited about it! Way prettier and better easier to use interface than the competitors (I download several similar apps and this one seems way better than the others)

UPDATE: I've used this app for years and they've gotten better customer service too, and they're willing to do the work for you in getting everything custom coded to look good on your website. We have a high end brand so I needed everything to look really good, and they gave me the attention needed to make sure that everything is set up well.

Little Sycamore
United States
Almost 3 years using the app
October 7, 2021

I use this app with for it's very basic functions. The integration is great, the notification clarity is clear as day and I love the analytic dashboard it provides. Support is awesome. They're there via chat and answer immediately during my working hours, so I'm able to resolve issues quickly and move on. Eventually, I'll roll this program out on other sites and look to upgrade to their more inclusive plans. Definitely worth the investment.

MUHLE SHAVING
United States
Almost 3 years using the app
September 3, 2021

Very helpful! App is easy to use and integrates nicely. Customer service is excellent. Thank you very much.

Barberry + Lace
United States
Almost 3 years using the app
August 24, 2023

This app works great and has helped us get lost sales since we are constantly going out of stock of our limited supplies of specialty coffee. Coffees go out of stock for a few weeks or months and a customer will get an email with this Back In Stock app so they can place an order.

The support has also been great. We recently had an issue caused by our new theme but they fixed it immediately with just a contact. I highly recommend this app.

Volcanica Coffee
United States
Almost 3 years using the app
Appikon Software Pvt Ltd replied August 29, 2023

First, thank you for being a longtime user of our Back in Stock alert app. It's great to hear that the app has helped you recover lost sales because your products are in such high demand! Glad to see that our customer service team was able to hop in quickly and resolve your theme issue.

Edited October 4, 2021

This app was easy to install and navigate. Super user friendly. The customer service was quick, responsive and helpful.

Tiger Island Kids
United States
Almost 3 years using the app
May 4, 2023

Great support! Got help with reintegrating when we switched themes!

Thefatcow.se
Sweden
Almost 3 years using the app
Appikon Software Pvt Ltd replied May 4, 2023

Thank you for your great rating and for the kind words about our support team. We're glad our team was able to help you with reintegrating when you switched themes!

October 21, 2020

Super easy to install, it does what it says and works great. You'll quickly have to pay more to have more features, but as it's really well made it's totally understandable and worth the investment.

Goodee
Canada
Almost 3 years using the app
Edited November 20, 2020

awesome customer service! and i love this app! 2 of my friends told me they want a certain product that is out of stock, so i thought maybe other people are thinking the same way! no need to think about it. just download this app!

Purple Yam Athletica
United States
Almost 3 years using the app
September 25, 2020

I have just installed the app and had an integration issue with my shopify theme, the support helped me to fix it so quickly, much appreciated their support. I am looking forward to explore the app.

Coastal Fishing Tackle
Australia
Almost 3 years using the app
Edited September 9, 2021

This app is amazing for when we want to notify our customers that an item is back. We see a huge bump in sales the moment the customer is notified. I also had a question for customer service and they replied to me immediately and were very helpful.

LoudLacquer
United States
Almost 3 years using the app