Appikon ‑ Back In Stock , 1,950 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective restock notification system, aiding in recovering lost sales and inventory management. It integrates well with Shopify stores and offers a user-friendly interface. Merchants appreciate the Facebook restock notifications and reliable performance. The support team is praised for their excellent customer service and quick responses. Features like customization options, analytics, and back-in-stock notifications via email or SMS are also highly regarded.
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日本語対応はしてますが、アプリ内がすべて英語なので得意でない方は理解するまで少し時間がかかるかも。
チャットでのサポートは英語ですがとても親切でわかりやすいです。
アプリ自体の機能としは十分に良いものかと。
Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.
I have integrated it into the site, havent used it yet as site is not live. Support was very helpful and integrates well with shopify
I am adding more stars as after inital review I was contacted immediately and issue was solved in most professional matter by Rishabh. Now just waiting for the feature of removing the button after successfully sending email and I can put 5 stars.
I actually like the app, but I am having a problem with pop up not fitting to my screen and therefore cannot see the link to close the popup link under the button. I have contacted the support via chat but reply has been "works for us with same resolution and browser". That is awesome news for you, but what if one of my clients sees it the way I do. They will get VERY frustrated as they cannot close the pop up and see if their email was successfully sent. So 2 stars for support!
Hi Tytti,
Thanks for your review. I am really sorry your support experience was not good. "Works for me" is not a solution and we will pass on this feedback to our support team. I will personally help you with your support request.
-RT
I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.
A little confusing at first but great customer service and my question was quickly answered and they fixed my problem in minutes.
This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.
Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications).
It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.
Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.
The app is great and their assistance is instant which is critical for new users like me. Highly recommended!