Reviews (2,003)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

December 18, 2020

I installed the app yesterday and customer service where there to help fully integrate it into my store. Very easy to use and customise.

DJ Chillz
United Kingdom
About 2 years using the app
April 12, 2022

Great app that does what we need it to do. Out of box functionality works seamlessly and is automated. Recently had to reach out to support because I could not find the file to add code for adding the notify button to collections. Not only did they solve this, they did the work for us to accomplish our request. Great fast service and worked on this until it met our needs. Highly recommend!

Pepper Joe’s
United States
About 2 years using the app
February 9, 2022

Great customer service. They respond quickly and get the job done. I need some settings changed and they were very accomadating. We have already seen a big return in our investment with Back in Stock.

PURPLE BRAND
United States
About 2 years using the app
Appikon Software Pvt Ltd replied February 9, 2022

Thank you so much for your kind review. That motivates us to work harder for our valuable customers.

-Abuzar Khan

April 27, 2021

I added app for notification of text and associate helped me fix my mistake of adding a variant. In a timely manner

Soy Senorita
United States
About 2 years using the app
December 18, 2020

Brilliant app - just what I needed for my small shopify website - didn't want to pay for a plan just yet as I'm still quite a small outfit - customer service second to none - very fast response and sorted my minor issue quickly and effortlessly - highly recommend!

The Painted Room
United Kingdom
About 2 years using the app
Edited August 11, 2021

So far we're really enjoying this app. Customer service is impeccable, quick response times and very friendly, as well as helpful. The app is very easy to use, super easy to customize. I would love if one day it would allow for customers to sign up for an entire product, vs. only one variant at a time. Additionally, if it allowed customers to sign up for a variant that wasn't out of stock, but low on stock, (for example, if a customer needs 4 hanks of yarn but we only have 3). Although the above would really help to make the app meet all of our needs, we don't see these as a downfall. The app team is very clear about what they offer and don't offer, and have been extremely transparent and wonderful thus far. Tech support has also been very helpful via chat. We used to notify our customers manually - this app has been a huge timesaver and we think it's well worth the price!

The Knitting Loft
Canada
About 2 years using the app
August 18, 2023

Great app. Easy to use. Perfect customer service. Quick and helpful response. Would highly recommend this.

Coco & Cici
Netherlands
About 2 years using the app
Appikon Software Pvt Ltd replied August 29, 2023

First, thank you for being a long-time user of our back in stock app. Also, thank you for the review and the feedback on the usability and customer service.

June 10, 2022

This app has been very useful for keeping customers informed on incoming stock and has saved hours answering queries! Support is quickly available if needed to get everything set up and looking good.

Essential Oil Supplies DE
Germany
About 2 years using the app
Appikon Software Pvt Ltd replied June 10, 2022

Thank you so much for such a wonderful review. :)

-Abuzar Khan

June 28, 2021

Good app, does what it says and customer service via the chat is fast, responsive, and helpful. Cost is very reasonable. Glad I got it.

Stoop & Stank
United States
About 2 years using the app
Edited June 26, 2023

Customer service was great! I needed to reintegrate this app in a new theme and it was done immediately. Thanks!

Alice + Whittles
Canada
About 2 years using the app