Reviews (2,005)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

February 5, 2021

We had an issue with the app temporarily not working as expected. Contacted the team via chat and they were onto it straight away. They had their developer take a look and within a matter of minutes, the issue was resolved and we were back up and running! Fantastic communication, fast and exceptional service!

Medshop Australia
Australia
About 2 years using the app
January 17, 2021

Just installed this app and love how easy it is to navigate through it and the customer support was quick to respond and have been really helpful. Love the appearance of the back in stock notification button too - simple and classic.

YOBI
Australia
About 2 years using the app
Edited May 23, 2020

Love everything so far customer service's good takes a little while sometimes for response but overall it is good.

Mink Envy Lashes
United States
About 2 years using the app
October 15, 2020

great way to let people know when an item gets back in stock . will help convert potential lost revenue into a sale

North of Alpine
Canada
About 2 years using the app
January 12, 2022

Customer service is ALWAYS quick and helpful! Been using this app for over a year now and it's been great!

ASHREI Boutique
United States
About 2 years using the app
April 11, 2021

The best out-of-stock / notify me app on Shopify.
We looked at many.
These guys offer a lot for free.
And have features others don't,,, like Notify Me via FB Messenger. AND, they are compatible with MANY themes.
And work great with variants. (one in stock and another out of stock)
*we were trying another, but theirs would not work correctly with variants. I always feel good about an App Developer that has a support chat, that says "will respond in 5 min",,, and THEN THEY DO. :-) GREAT support.
GREAT app. Look forward to working with them. Sincerely, James :-)

Earthtones Minerals
United States
About 2 years using the app
November 20, 2020

I'm new to setting up my ecommerce store. I stumbled across Back in Stock on YouTube. Downloaded it. Looks pretty helpful to keeping up with inventory. Customer service was great.

Nicobe
United States
About 2 years using the app
April 14, 2021

This is a great app and customer service is amazing. They do everything you need to get off on the right foot without you having to reach out first

Ride Clutch
United States
About 2 years using the app
August 15, 2023

Fast responses, uses initiative and identifies where improvements could be made that i wasn't even aware of..

jorjaandjoseph
Australia
About 2 years using the app
Appikon Software Pvt Ltd replied August 17, 2023

Thank you for the review! Glad our team was able to help you identify opportunities for improvement!

March 22, 2021

Everything works. Interface is easy to use. I had a question and contacted support via chat. They resolved the issue via chat in 30 minutes. EXCELLENT CUSTOMER SUPPORT!

Infotainment.com
United States
About 2 years using the app