Reviews (2,004)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

May 27, 2022

Thanks for the quick help on updating the notify function. Literally took minutes :) Love this app, useful to keep consumers coming back!

PastryLove by Sheila J
Singapore
Over 1 year using the app
March 22, 2022

Very helpful! They set up my integration for me and helped me customize it. They also got in contact with the developer of my website's theme so they can solve a problem for me.

Straight Up Southern
United States
Over 1 year using the app
May 19, 2021

Amazing app with really great features ! Does not even impact much on load speed ! Also, they have one of the best customer support team i have ever dealt with ! Thumbs up

Tahiliya
India
Over 1 year using the app
February 7, 2021

Really good, and integrates well with the Envy theme that we use. The support team were on all the ball and willing to help with set up.

Olyve & Rose Store
Germany
Over 1 year using the app
July 23, 2021

Very user friendly app and it does everything a restock app needs! Support team were also super helpful with integration.

Makai
South Africa
Over 1 year using the app
April 24, 2021

The team was very helpful with assisting me with putting the restock button on my product page and making sure it works! Their responses were quick!

ADW
United States
Over 1 year using the app
August 26, 2022

Very useful plugin, very helpful, customer service is very patient to answer my questions. Very recommended!

Bluettipower-ES
Germany
Over 1 year using the app
April 22, 2020

Really great customer service. They helped me fix my notifications straight away. Email and SMS notifications come through really quick!

Cut The Mustard Cafe
United Kingdom
Over 1 year using the app
Appikon Software Pvt Ltd replied April 22, 2020

I am glad everything worked out for you with the help of our support team. Let us know if you have any suggestions for the app.

Edited March 16, 2021

We have this app for months now and it's exactly doing what I wanted! Back in Stock is working perfectly, their customer service is insane, they really fix everything within few minutes or hours, They are super fast & personal. We spent lot of time finding the right app, but this one is one of the bests. We decided to upgrade to Starter and it's worth it. Appreciate your good work guys! Good job. :) I wish I could leave more reviews, as every time when there's a small thing to do, we can reach out to them and they are just super friendly, kind and smart!

Sari Curls
Germany
Over 1 year using the app
Appikon Software Pvt Ltd replied April 30, 2020

Thanks for the good words. We are always looking to provide the best customer support and user experience.

Feel free to reach out to us if you have any feature suggestions.

Edited September 10, 2022

Great customer service! My theme wasn't a default option during setup, so I reached out to support at 4AM. They responded right away and Fixed my issue within 5 min at 4AM! The button and side banner matches my theme perfectly. Thanks guys!

olivermadewoodworks
United States
Over 1 year using the app