Appikon ‑ Back In Stock , 1,956 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    1.9K
  • 3% of ratings are 4 stars
    59
  • 1% of ratings are 3 stars
    10
  • 0% of ratings are 2 stars
    7
  • 1% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly setup. It's particularly praised for its back-in-stock notifications via email or SMS, and its analytics feature that helps understand customer engagement and sales trends. The app is also valued for aiding in inventory management and driving extra revenue during high-demand periods. Many commend the customer service for its efficiency and quick responses.

February 22, 2024

Very good and fast customer service! They were able to help with almost everyting.

Sakura Copenhagen
Denmark
Almost 3 years using the app
March 14, 2024

I just installed it and am still testing it. Zia at tech support was very quick and solved the minor issues with customization.
I wish this app had an easier way to pick and choose which product pages the back-in-stock button works with. In my case, I just need it to work with just a couple of pages, NOT all of the items that have 0 stock.

NGNM
Italy
1 day using the app
December 7, 2023

The app works well from what I can tell, and we haven't had issues with it not working as expected. :)

Retrospekt
United States
Over 3 years using the app
May 30, 2023

Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.

Chateau Amsterdam
Netherlands
5 months using the app
Appikon Software Pvt Ltd replied May 31, 2023

Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.

May 20, 2024

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

Soviet
South Africa
November 15, 2021

App is great, but it would be nice to have an automatic email or SMS deploy to let customers know they successfully signed up. Other than that, pretty great!

Avec Les Filles
United States
Over 4 years using the app
January 17, 2022

I've found this app to be very helpful with inventory management in my small business to easily identify which products should be restocked.

Broker Leather
United States
About 3 years using the app
Edited November 19, 2021

We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!

kris nations
United States
Almost 3 years using the app
Appikon Software Pvt Ltd replied April 28, 2020

Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.

April 25, 2022

Customer service is phenomenal. Issue was handled within 2 minutes. I would definitely suggest using this app.

She Luxe Boutique
United States
Almost 3 years using the app
Edited March 27, 2023

really helpful support with customization. they responded immediately and helped with everything. it has been a great thing to offer our csutomers.

pi'lo
Canada
Almost 3 years using the app
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