Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support and user-friendly interface. It integrates seamlessly with Shopify, enhancing efficiency in managing customer interactions. Features like AI-assisted responses, self-service portals, and smart automation significantly save time and improve operational efficiency. Merchants note the positive impact on customer satisfaction and response times, considering it a cost-effective solution with good value for the features provided.
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Amazing team and amazing support. Easy to set up but had an issue with getting my emails to show. The team stayed with me and had a call to sort the issue. Above and beyond a a great platform to deal with ALL you communication channels in one place.
The most user-friendly platform to work with. I love Richpanel.
Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.
Did you just call us a Rocket?! I love it!
Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.
Thank you for being a Richpanel customer.
- Amit RG,
CEO of Richpanel
Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!
We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!
I appreciate you and we are grateful to you for spreading the word - Thank you!
- Amit RG,
CEO of Richpanel
RichPanel is the most cost effective and reliable option for cs.
Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.
Great software, even better customer service.
Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!
Very nice and full featured with a modern interface. Great service too.
Good App