Reviews (155)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and user-friendly interface. It integrates seamlessly with Shopify, enhancing efficiency in managing customer interactions. Features like AI-assisted responses, self-service portals, and smart automation significantly save time and improve operational efficiency. Merchants note the positive impact on customer satisfaction and response times, considering it a cost-effective solution with good value for the features provided.

January 4, 2024

Absolute worst app I've ever used. Does NOT work. Was stuck in the setup phase and it would never load past + I was charged $129 for this useless app and cannot log in to get any sort of customer service.

Carbon Pickle
United States
15 days using the app
Richpanel Inc replied January 24, 2024

Sorry about that. The charge was automatic from Shopify after your 14-day trial ended. We refunded the amount when you informed us that the app didn't work for you.

Please do ...

February 15, 2024

The plan says 60$ but when you signup they ask 160$

nutricity.com.au
Australia
About 1 hour using the app