Reviews (250)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its product customization features, which enhance customer engagement and satisfaction. It is praised for its affordability and high-resolution outputs, with the ability to upload personal templates. Although setup can be challenging, the app is user-friendly with a responsive support team that assists with installation and customization issues. Integration with Shopify themes is smooth, and performance is reliable. Support staff, particularly Hasan and Kamal, are noted for their helpful and efficient service.

November 27, 2019

The app is Great. Not too expensive for all these features. Really easy to use. Amazing customer support. Thank you guys!

BOOST
Canada
4 months using the app
July 11, 2021

I have been using this app for a long time. But, lately it's been experiencing Server issue. This causes you to lose money and customers.

basmatik.com
Türkiye
About 10 years using the app
December 4, 2017

Hasan Kamal has been amazing to work with along with the rest of the team since Day 1. We're very happy with the service (and so are our customers). Thanks again! :)

Cucucovers
Canada
4 months using the app
January 23, 2018

Absolutely outstanding customer service, we had a few issues with the installation of the App but after sending a message Hasan was more than happy to help. Hasan went above and beyond what was expected, the response time was fantastic and we are really looking to implementing this to our shopify store. The software is far more professional looking then any of the other customise product apps available. This is a real game changer for the items we sell thank you so much Hasan!!

Mike And Amy
United Kingdom
4 months using the app
April 11, 2019

We have been using this for about a month now and are very happy with results. Hasan is super quick to help with any questions we have.
Thanks!
Signs by Sala Graphics

Signs by SalaGraphics
United States
4 months using the app
November 3, 2015

The only thing better than the Customify app is the team that supports it, and both have exceeded my expectations. They are making a real difference in my store and creating a buzz about our custom products. And just in time for the holidays! Thanks guys.

Its Hot Out Here
United States
4 months using the app
December 24, 2017

Great app, great team, great support.
Hassan (tech support) is very quick and professional. Whenever I email with any question he usually replies within few minutes and comes up with a solution within an hour or so.

Luxendary
United States
4 months using the app
May 28, 2022

Customify is undoubtedly the best product customization solution available on Shopify. Of course, you have to know what you want to put in place. At this level, the support service is also excellent in every way. Integration questions and solutions are resolved within an hour. "Bravo" and thank you to the whole team. ERiC PELLETIER
ONTOCHROMIE

ONTOCHROMIE
France
4 months using the app
November 21, 2017

Top notch support ❤️ ! Ifyou have any trouble with your theme you can count on them.

Ptchddclothing
Belgium
4 months using the app
Edited October 16, 2018

Great app great support, their support really give me a great help and assistance to set up my store.

Thank you.

Miracle Master Tint
United States
4 months using the app