Customify ‑ Custom Product App , 242 reviews

I was really disappointed with Support. During our free trail, they only helped with installation. When I had issues with variants and a few other things, they never emailed back. I didn't want to continue past the trial without knowing that the app would work for us.

I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site

Initial response time to install app was a bit slow, but when I got in contact with them service has been great.

No response from Customify team in regards to helping me install app. I really wanted this app for my customers whom are begging for these features but I can't sit around for days just waiting for a response. App deleted, moving on. (sad face)

So far no resposne after 4 days from anyone regarding installation or any questions.

Great customer service !!
They are helping with setting up everything !
I wish it was free i just wanted a text box but i love how they help right away.

I have been trying to test it for a few days now unsuccessfully. When I spoke with CS Erica H, she advised to use it with Firefox. When I asked if it will eventually work with Chrome so I can make an informed decision to finalize which app to use post trial, her response was "I can see you are using Chrome, hence the suggestion to use Firefox" - verbatim - which is a stupid answer given the question. I responded back to "re-ask" my question but she did not bother replying. DON'T WASTE YOUR TIME WITH THIS APP. Small businesses have limited resources, including time and effort, and a day or two spent on figuring out one app that has many competition is a day wasted.

I wanted this app to work as the price and customisations were what I wanted but no go.
Keeps locking up when trying to add templates, and not enough product options. Doesn't have templates for rectangle objects like towels, as well as many other common products.

The concept is good, but for some reason, it keeps telling me that I have been logged out. Hope there's more tutorial offered.

Yet another app that promises and does not deliver .... Come on Shopify, you need to start some quality control !