Helium Customer Fields

Helium Customer Fields

From $12/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds

Pricing

14-day free trial

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

Lite

$12/month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

Pro

$26/month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

Advanced

$60/month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

321 reviews

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable features, especially for vetting wholesale applicants. It's praised for its seamless integration, efficient problem-solving, and easy setup. The app's customer service is often described as fast and helpful. Additional features include support for multiple languages and advanced fields sent to Klaviyo, making it a versatile tool for businesses.

April 20, 2023

We just needed a simple way to add customer account verification to our registration form, and this was it!

We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically.

Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!

Sock Dreams
United States
About 21 hours using the app
Helium replied April 20, 2023

We appreciate you too! 😄

I'm so glad we were able to make your migration to Shopify just a little bit less of a headache with our email verification feature ✅

October 27, 2022

We use this app to help our customers register or edit their account using a form we have created in Customer Fields. Our customers are able to opt out of paying VAT if they are eligible and can start purchasing immediately without having to contact us to change their account and refund the VAT retrospectively. We had a small problem with how to add the 'Edit Account' link to the account page and after reaching out for help it was done for us, what more can you ask for. Excellent app and great support. Thanks for your rapid response & help.

Valentine Wigs
United Kingdom
About 2 years using the app
Helium replied October 27, 2022

Amazing feedback! 🎉
Thanks for drawing attention to how Customer Fields helps you register and fulfill orders for B2B customers who are VAT-exempt/Tax-exempt. Cheers!

August 14, 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
United States
Almost 8 years using the app
Helium replied August 21, 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

About this app

Launched

July 22, 2015 · Changelog

Languages

English

Works with

Shopify Flow, Zapier, Alloy, Slack, CustomerHub, Happy Birthday Discounts, Omnisend

Built by Helium

About Helium

4.9 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@heliumdev.com

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