Customer Fields

Customer Fields

by Helium

Not your average customer registration form

4.9 of 5 stars(183 reviews)

Ask your customers anything

Create custom registration forms to collect unique information about your customers.

Create customer profiles

With the right information about your customers, you can build profiles that help you better understand each customer account.

Access important customer data

Easily get the data you need about each customer through our interface, exporting tool, Shopify metafields, or our API.


About Customer Fields

Visit customerfields.com for all features, use cases, and pricing ⟶

When running an online store, you need to understand your customers to grow your business. And since no two customers are the same, you need to learn about each unique feature, preference, or interest that helps you sell better.

Customer Fields enables you to solve these problems by creating a custom registration form for shoppers to sign up with a unique profile in your store. Finally, make sense of this data by filtering and integrating with other tools such as a CRM.

Custom Form Fields

Register customers with unique fields that you set up in the app. You can choose a wide variety of fields types with our form builder or even work with us or your developer to build your own custom form as a questionnaire. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export. Example fields:

  • Address
  • Age
  • Birthday
  • Company
  • Identification document
  • Gender
  • Phone number
  • Product preferences
  • Personal preferences
  • Uploaded file (e.g. photo, document, design, or PDF)
  • Wholesale / retail

Tag Customers Automatically

Set up rules that will autotag the customer depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by unique tags.

Advanced Customer Filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Import & Export

If you have a customer database from another source, use our import feature to add customers with additional fields directly into Shopify. Importing and exporting tools support the comma-separated value (CSV) file type.

Liquid Integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

Event Notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account. Use this to manage and review account signups for approval processes.

Editable Account

Customers can edit their own information directly within the account panel of your store, which cuts out on the support requests you have to manage for a simple email or name change. Additionally, you can easily edit customer accounts directly within the app.

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Note: Customer Fields used to be called "Customr" in its early day

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic

$10/month

  • 3 unique customer fields

  • Customer edit page

  • Advanced customer filtering and exporting

  • No ads or branding

  • Free support

Pro

$20/month

  • Everything in Basic PLUS:

  • Unlimited unique customer fields

  • Customer registration options and notifications

Advanced

$60/month

  • Everything in Pro PLUS:

  • API access

  • Priority customer support

  • > 10,000 customers

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 183 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Gemini Charms

Easy to use, great customer service, Kyle noticed the weird thing about my template and helped me fix it, very cool. Will recommend if you need custom fields in Shopify!

Evolve Skateboards Australia

We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!

Little Cheeks

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!