Customer Fields

Customer Fields

by Helium

Custom registration form builder & customer self-edit profiles

4.9 of 5 stars(198 reviews)

Ask your customers anything

Create custom registration fields to collect unique information about your customers.

Create customer profiles

With the right information, you can build profiles that help you better understand each customer account.

Access important customer data

Easily get the data you need about each customer through our interface, exporting tool, Shopify metafields, or our API.

About Customer Fields

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When running an online store, you need to understand your customers to grow your business. And since no two customers are the same, you need to learn about each unique feature, preference, or interest that helps you sell better.

Customer Fields enables you to solve these problems by creating a custom registration form for shoppers to sign up with a unique profile in your store. Finally, make sense of this data by filtering and integrating with other tools such as a CRM.

Custom Form Fields

Register customers with unique fields that you set up in-app. You can choose a wide variety of field types with our form builder or even work with us or your developer to build your own custom form as a questionnaire. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export. Example fields:

  • Address
  • Age
  • Birthday
  • Company
  • Identification document
  • Gender
  • Phone number
  • Product preferences
  • Personal preferences
  • File Upload (e.g. photo, document, design, or PDF)
  • Wholesale/retail

Self-edit Customer Account

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also manually edit customer accounts directly with ease.

Tag Customers Automatically

Set up rules that will auto-tag the customer depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by unique tags.

Advanced Customer Filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Event Notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account. Use this to manage and review account signups for approval processes.

Import & Export

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM. Importing and exporting tools support the CSV file type.

Liquid Integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.


Note: Customer Fields used to be called "Customr" in its early days.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 14-day free trial

See all pricing options


  • 3 unique customer fields

  • Customer edit page

  • Advanced customer filtering and exporting

  • No ads or branding

  • Free support



  • Everything in Basic PLUS:

  • Unlimited unique customer fields

  • Customer registration options and notifications



  • Everything in Pro PLUS:

  • API access

  • Priority customer support

  • > 10,000 customers

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 198 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews


This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

Developer reply

November 1, 2019

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review

My Designer Handbag

I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ

Developer reply

November 1, 2019

Thanks so much for the review! It's been a pleasure working with you :)

Things Engraved Business

We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend

Developer reply

October 17, 2019

Thanks for leaving a review! We appreciate your business