Helium Customer Fields , 333 reviews

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
    318
  • 3% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    3
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable features, particularly its form building capabilities, data management, and API. It's praised for enhancing account registration and checkout experiences, simplifying pricing for different customer types, and segmenting merchants. The app's integration with Shopify and existing systems is also valued. Many commend the speedy and helpful customer support.

August 7, 2019

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

STYLMY
China
26 days using the app
Helium replied August 9, 2019

All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!

Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.

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