Reviews (260)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer experiences and streamlining operations, especially in B2B and wholesale. It supports complex forms, email verification, and tax document collection, improving onboarding and compliance. Features include conditional inputs and integration capabilities, with customizable data fields and form aesthetics. The app's performance is reliable, and the support team is noted for their quick and effective issue resolution.

January 16, 2026

日本語表示があればいいな

pd9
Japan
26 days using the app
Helium replied January 20, 2026

貴重なご意見ありがとうございます。私たちは常にアプリの改善に取り組んでおり、日本の加盟店の皆様が私たちを頼りにしてくださっていることを承知しております。いただいたご意見は担当チームに共有いたしました。改めてレビューをお寄せいただきありがとうございました。

Thank you for this feedback. We are always working on ways to improve our app and we know that our Japanese merchants depend on us. Our team has been alerted to your feedback, and thank you again for leaving this review.

Edited March 12, 2019

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

Coquetry Clothing
United States
3 months using the app
January 15, 2026

Integrity Health Naturals
Canada
Over 3 years using the app
Helium replied January 16, 2026

Thank you for leaving this review! Please let us know how we can earn those last two stars ⭐️ We take feedback VERY seriously, and would love to help.

January 15, 2026

A&B Wholesale Market Inc
United States
Almost 2 years using the app
Helium replied January 15, 2026

Thank you for this review! If you have any suggestions or thoughts on how to improve our app, we'd love to hear it. Love the flowers and foliage, and again, thanks for leaving us a review 🤩

January 16, 2026

Moire - Hair Affairs
Germany
24 days using the app
Helium replied January 20, 2026

Vielen Dank für Ihr Feedback. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Bitte teilen Sie uns mit, ob wir unsere App in irgendeiner Weise verbessern können, um sie für Sie noch benutzerfreundlicher zu gestalten.

Thank you for this feedback. We appreciate you taking the time to leave this review. Please let us know if there is any improvement we can make to our app that will improve it for you.