Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing operations with custom registration forms and improved data collection. It's praised for flexibility, including conditional logic and document uploads, and seamless Shopify integration. The app is reliable and easy to use. Support is exceptional, offering prompt, knowledgeable assistance and custom solutions. It's especially useful for B2B wholesale applications and tax document collection.
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es muy buena, pero seria bueno que mas adelante se podria integrar con ciertas plataformas para aprobar registros, como en nuestro caso, que son entidades de gobierno de estasos unidos, licencias de profesionales de la estetica. Seria genial que se pudiera automatizar el proceso de revisiòn, y que apruebe de forma automatica.
Muchas gracias por esta reseña. Agradecemos sus comentarios y nuestro equipo siempre está buscando formas de aportar valor a nuestra aplicación. Una vez más, le agradecemos que se haya tomado el tiempo para dejar esta reseña.
We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup.
Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box.
Paul
Paul,
Thank you so much for taking the time to leave this review. Seriously, how thorough and glowing! 👏🏼 We appreciate it. We pride ourself in supporting our apps and it's nice to know that we've been able to be helpful and responsive for you.
Let us know if we can improve the app in any way. Again, thank you! Cheers!
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Very helpful and kind support team
As a Japanese user, I was a bit worried about the language barrier, but the support team was very patient and kind. They solved a complex database issue for me quickly. It’s a great app with an even better support team. Thank you for your help!
この度はレビューをご投稿いただき、誠にありがとうございます。Jakinがお客様をサポートし、丁寧かつ迅速に問題を解決できたことを大変嬉しく思います。さらにサポートが必要な場合は、お気軽にお知らせください。改めまして、サポートに心より感謝申し上げます。
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
Es tut uns sehr leid zu hören, dass Customer Fields nicht das erreicht hat, was Sie sich erhofft haben.
Unser Support-Team hat sich Ihre Einrichtung genau angesehen, um zu sehen, wie wir Ihnen dabei helfen können. Wir verstehen, dass CSV-Importe mit Dutzenden von benutzerdefinierten Datenspalten in Shopify sehr kompliziert werden können.
Auch wenn Sie die App deinstalliert haben, wünschen wir Ihnen alles Gute dabei, Ihre Kundendaten formatiert und reibungslos in Ihrer neuen Einrichtung zum Laufen zu bringen!
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
Love this 🥹 Jakin, and our entire Support Team works hard to help our merchants and it's great to hear when the long hours pay off. Thank you for taking the time to leave this review.
Jakin's support was top notch. I'm in the US and his timing was in line with my working hours so that was super helpful.
He suggested code edits and even performed them for me when I couldn't get the results I needed. Highly suggest this app and Helium support.
Amazing! Thank you for taking the time to leave this review! As an office full of diskheads, know that this review has been circulated and celebrated, and Jakin has been properly patted on the back. Also, that D2 in the 400 plastic is something I think I need in my bag 😍
Super fast and helpful customer support team.
Love it 😎 Thank you for the call out! We're constantly stressing about providing fast and helpful customer support.
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
An actual onboarding process would be nice. I mean, an actual human to show me around the tool on a zoom or at minimum a live webinar. They just send you to support pages to get started. $60 a month for a tool that's going to be live on my site indefinitely is a cash cow. You'd think they'd help it get started a little bit better. Way more coding than I anticipated.
Thank you so much for this review. Our support team has been in touch with you and we thank you for letting us address your concerns. We've enjoyed getting to help you via support and are always ready to chat whenever you need us 😎
