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We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.
On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.
Highly recommended!
Amazing! This review is just fantastic 🤩
We code hard day in and day out to try to make the best apps on Shopify and this review makes it all worth while. The entire team has read it. Thank you.
And yes, if you ever need us, you already know where to find our support team. We're here for you.
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
Es tut uns sehr leid zu hören, dass Customer Fields nicht das erreicht hat, was Sie sich erhofft haben.
Unser Support-Team hat sich Ihre Einrichtung genau angesehen, um zu sehen, wie wir Ihnen dabei helfen können. Wir verstehen, dass CSV-Importe mit Dutzenden von benutzerdefinierten Datenspalten in Shopify sehr kompliziert werden können.
Auch wenn Sie die App deinstalliert haben, wünschen wir Ihnen alles Gute dabei, Ihre Kundendaten formatiert und reibungslos in Ihrer neuen Einrichtung zum Laufen zu bringen!
An actual onboarding process would be nice. I mean, an actual human to show me around the tool on a zoom or at minimum a live webinar. They just send you to support pages to get started. $60 a month for a tool that's going to be live on my site indefinitely is a cash cow. You'd think they'd help it get started a little bit better. Way more coding than I anticipated.
Thank you so much for this review. Our support team has been in touch with you and we thank you for letting us address your concerns. We've enjoyed getting to help you via support and are always ready to chat whenever you need us 😎
We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup.
Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box.
Paul
Paul,
Thank you so much for taking the time to leave this review. Seriously, how thorough and glowing! 👏🏼 We appreciate it. We pride ourself in supporting our apps and it's nice to know that we've been able to be helpful and responsive for you.
Let us know if we can improve the app in any way. Again, thank you! Cheers!
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
Love this 🥹 Jakin, and our entire Support Team works hard to help our merchants and it's great to hear when the long hours pay off. Thank you for taking the time to leave this review.
郵便番号を入れて住所を自動入力できるようになるとなおいい
住所の自動入力に関するご提案、誠にありがとうございます。弊社では常に機能の改善・拡充に取り組んでおり、皆様からのフィードバックを大変貴重なものとして受け止めております。また、お忙しい中、時間を割いてレビューをお寄せいただき重ねて御礼申し上げます。
tags are confusing.
So sorry to hear that. I get it, I've spent a lot of time trying to learn the ins and outs of customer tagging in Shopify 😵💫
Fortunately, we are here to help! We've got helpful videos and a Customer Success team that is second to none! Please reach out to us and we'd love to walk through the process with you and clear up some of the confusion.
Very useful for creating b2b accounts.
That's what we're here for 🫡 Thank you so much for taking the time to leave this review.
overpriced. outdated UI. stuck with it since we have customers using it.
Thank you for leaving this honest review. We're sorry you aren't getting the value you expected from our app. We'd love to hear your specific pain points and what you were desiring to get out of Customer Fields. Please reach out to our support, we'd love to know more 😊
Seamless, easy to use. Very happy with this app.
Thank you! We appreciate the support 🌱
