Helium Customer Fields , 301 reviews
They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.
You're quite welcome! 😄
Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.
Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕
Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".
Thank you for your kind words. We are glad to help so many successful merchants from Japan.
Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.
We 💜 B2B
Thanks so much for your review!
Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...
Thank you for the kind words 😊
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
C'est top et avec support très réactif !
Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.
Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.
Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.
N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h
Merci beaucoup 😄
Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help
Great news! Thanks for being a loyal customer for 4 years 🎉
We just needed a simple way to add customer account verification to our registration form, and this was it!
We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically.
Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!
We appreciate you too! 😄
I'm so glad we were able to make your migration to Shopify just a little bit less of a headache with our email verification feature ✅
We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.
Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍