Helium Customer Fields , 287 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 21, 2023

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

United States
Time spent using app: 6 days
Helium replied March 21, 2023

You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄

March 15, 2023

Helium Customer Fields app's best for create customer sign-up forms as unique as, and save custom data to customer accounts. The support're nice and fast helping.

PlanToys Thailand
Time spent using app: 12 months
Helium replied March 16, 2023

Thanks for taking time to submit an app review!

February 17, 2023

Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.

SoccerPost Sandbox
United States
Time spent using app: About 1 hour
Helium replied February 21, 2023

Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄

February 16, 2023

This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.

Time spent using app: About 4 hours
Helium replied February 17, 2023

We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊
Thanks for the fantastic review!

February 9, 2023

Exactly what we needed to set up our customer registration and approval process. When I had an issue, the Helium team was quick to reply via chat and solved the problem within the day. Thank you!

Wells Abbott | To The Trade
United States
Time spent using app: 17 days
Helium replied February 9, 2023

I'm happy to hear the account approval process is working well for you! 😄

Sorry for the issue you encountered, but I'm glad our Customer Success team was able to resolve it quickly for you.

Edited March 27, 2023

The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations.
In my previous review I complained that the PRO subscription only had 2 forms and it seemed to me an excessive price, but it is fair to modify my review, when the company listens to its users and makes improvements adapting to the needs of its public.
Not all companies follow this policy and I congratulate the HELIUM team for expanding the number of forms. Thank you!

Time spent using app: 3 days
Helium replied January 17, 2023

UPDATE: We've increased the form limit on the Pro plan to include up to 5 forms! We hope this helps you get more value out of the app. Cheers!

I truly appreciate your candid feedback!

We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features.

Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪

January 4, 2023

I started using the app yesterday and my wholesale application is already up and running. New customers have used it with such ease and I am very impressed! I would considering a few apps for a couple days and very happy I chose this company! Also special thanks to Katelyn for answering all my questions and helping me when I accidentally added the form to all my pages. The templates are amazing and I was able to use it as a guide to capture all the information that I may have forget to include if I was building it completely from scratch.

Sidekick Styles
United States
Time spent using app: About 21 hours
Helium replied January 4, 2023

We're glad you chose us too! 😄

Thanks for taking the time to submit your review!

December 27, 2022

Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!

Hill Country Chocolate
United States
Time spent using app: 4 days
Helium replied December 27, 2022

Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏

December 7, 2022

It solves a specific business need very well. The app has an excellent user-interface and user-experience design and is very easy to use. Top-tier support team. One of the best all around app experiences we've had!

Shannon Martin Design - Wholesale
United States
Time spent using app: About 1 month
Helium replied December 7, 2022

We love our wholesale shops ❤️

Thanks so much for the kind words-- you've made our day!

December 6, 2022

Out of all the custom form apps, this one fit the bill for my client. During the trial period, I ran into some styling issues and support was easy to contact. They were efficient on solving my issue and very nice! Looking forward to utilizing this add-on to its full potential.

If you don't ask, you wont know what they can do!

Time spent using app: 4 days
Helium replied December 6, 2022

Glad to hear about the mutual success of you and your client. Thanks for your feedback!