Helium Customer Fields

Helium Customer Fields

Pricing
From $12/month. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (373)
Developer
Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools. more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English

Works with

  • Shopify Flow
  • Customer accounts
  • Zapier
  • Alloy
  • Slack
  • CustomerHub
  • Happy Birthday Discounts
  • Omnisend

Pricing

Lite

$12 / month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

14-day free trial

Pro

$26 / month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

14-day free trial

Advanced

$60 / month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating B2B e-commerce processes, particularly in enabling independent B2B account creation and custom data management. It offers extensive customization, robust security features like "invisible" recaptcha, and seamless Shopify integration, including Shopify Flow. The app is noted for its reliability and user-friendly interface. Customer support is praised for responsiveness and providing custom solutions, with regular updates maintaining compatibility with Shopify.

February 5, 2025

Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. I highly recommend Helium and their team to support your business

Bajio, Inc
United States
About 1 year using the app
Helium replied February 6, 2025

"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name?
Thank you so much for taking the time to leave this incredibly thorough review! We really appreciate it 💪🏼
You know where to find us if and when you need further assistance, and thank you so much for trusting us on your Shopify adventure.

January 21, 2025

I love this app. Streamlines our account sign-up process. Give the app a try; you will love it, and the support is excellent, too.

Cheap Sprinklers
United States
Almost 4 years using the app
Helium replied January 22, 2025

Amazing, thank you for taking the time to leave this review! We're pumped (pun fully intended 😎) you had such a positive experience with our Customer Success team. We hope to continue to save you time and please don't hesitate to reach out with any future questions, concerns or thoughts 💪🏼

October 22, 2024

Works just as stated and very responsive/supportive customer support team. Hard to find apps that respond so quickly like they do!

GOLF Partner KOREA
South Korea
7 months using the app
Helium replied October 24, 2024

We are happy to hear that our customer success team was able to assist you (it is our joy to field questions and try to find a solution for you, even if that solution isn't our app 😊).

Thank you for taking the time to leave this review, and we hope that Customer Fields continues to be a hole in one solution for your store ⛳️
화이팅!

Support

App support provided by Helium.

Or visit their support portal

Developer

Helium

6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335, US

Launched

July 22, 2015 · Changelog

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