Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

Edited May 12, 2016

Okay, that was TOO easy.

The only thing (and it's a tiny thing) I'd add to make it five stars is to be able to change the URL in the address bar instead of "/customr".

Thank you so much! :)

A Better Quest
United Kingdom
Over 1 year using the app
August 9, 2019

These guys are absolutely amazing. Highly recommended!

We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price.

The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.

HavFloorsDirect
United Kingdom
Over 1 year using the app
Helium replied August 12, 2019

Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)

March 15, 2023

Helium Customer Fields app's best for create customer sign-up forms as unique as, and save custom data to customer accounts. The support're nice and fast helping.

PlanToys Thailand
Thailand
Over 1 year using the app
Helium replied March 16, 2023

Thanks for taking time to submit an app review!

January 21, 2019

We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.

Petit Vour
United States
Over 1 year using the app
June 23, 2018

Customer Fields not only does most of what I need, but those areas where it doesn't, their support team is ready to help wherever they can. Very impressed to say the least. Would highly recommend to anyone needing more customer fields and would like world class support. Thanks for all of your help Chelsea!

Mapjumpclub
South Africa
Over 1 year using the app
February 17, 2016

Worked as simple as they say - and tested perfect!

Trologo Brandable Domains
United States
Over 1 year using the app
May 9, 2017

App works like a charm! Response from their support team was very prompt, usually within 24 hours. The free app install/ theme update is a huge plus!

Ooze
United States
Over 1 year using the app
September 21, 2021

Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !

Lumm
France
Over 1 year using the app
Helium replied September 27, 2021

We sincerely appreciate your feedback and recommendation! Thanks for taking the time to leave a review ❤️

November 22, 2016

Top customer service and great app. Thank you :)

Born To Produce
United Kingdom
Over 1 year using the app
February 4, 2021

I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.

Gerry's Ltd
United Kingdom
Over 1 year using the app
Helium replied February 4, 2021

Hooray! Thank you for your recommendation. 🎉