Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

August 21, 2018

I have had the most outstanding experience with this app and the support team. Kyle, in particular, was extremely responsive and knowledgeable.

I upgraded from the Pro to the Advanced account, and it was worth every penny. With only a basic working understanding of coding, I found the team very helpful as they guided my build of a custom interface and database on the foundation of the app.

Based on thorough research of the marketplace, this app is one of a kind for the job of storing customer data, and their service is best-in-class. Would recommend x10! THANK YOU KYLE

Template Cards
United States
About 1 year using the app
October 26, 2020

O aplicativo é ótimo e serviu exatamente para o que eu precisava. Além disso o suporte deles é muito bom. Estou super satisfeito até o momento.

Holliday Store
Brazil
About 1 year using the app
Helium replied October 26, 2020

Muito obrigado pelo seu feedback! Agradecemos sinceramente o seu negócio 🤗

(Helium is a US-based company, but we are happy to support merchants around the world. Our staff relies on translation tools when needed.)

October 5, 2021

This is an excellent app with versatile options that really allow you to tailor the onboarding experience for your customers. The support has also been excellent with quick and clear responses that helped me move forward quickly.

JoJo Online Store
South Africa
About 1 year using the app
Helium replied October 8, 2021

We're so happy to know that you're enjoying the app's features, and that our support team has been able to assist when needed. Thanks for taking the time to leave a review!

October 28, 2015

It does what it says it does. It comes with a simple instruction that's easy to install. It's in line with my lines. Thanks and keep it up.

Lines Of Lila
Kuwait
About 1 year using the app
September 3, 2021

This apps works well. The tutorial video was very helpful and made it a breeze to set up, especially for someone very new to Shopify.

Medicos TX
United States
About 1 year using the app
Helium replied September 9, 2021

It's awesome to hear that you were able to get up and running with ease! Be sure to reach out if you need anything from our side 🤗

Edited July 25, 2020

Stunnning app! I haven't unlocked all of it's potential because I don't need to, but I can't wait to continue using this for future projects. Great work by by Kyle and his team!

Hussar Home
South Africa
About 1 year using the app
Helium replied February 21, 2020

It's wonderful to hear that you're liking it so far! There's more cool stuff to come, stay tuned :)

October 5, 2018

Program works really well. Super easy to use and works as advertised. Keep up the great work! Definitely recommend to all Ecomm shops.

WholeCellers
United States
About 1 year using the app
February 17, 2016

Still need to use it at it's whole potential but setting it up was super easy and so far it does what it promises! Great app!

Uldekko
Mexico
About 1 year using the app
June 4, 2020

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier.

Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

Flower Moxie
United States
About 1 year using the app
Helium replied June 5, 2020

Thank you for the outstanding review! 😄

April 12, 2017

Most helpful customer service and team I've ever worked with! Thank you guys!!!

Barhoom Brands
United States
About 1 year using the app