Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

November 4, 2020

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Virtualslay
Spain
About 1 year using the app
Helium replied November 5, 2020

Aww, thanks for the kudos! We're happy if you're happy 😊

October 6, 2021

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

TCK Corals Wholesale
United States
About 1 year using the app
Helium replied October 8, 2021

Thank you for the feedback! "Perfect feature sets" made our dev team blush 😊❤️

July 26, 2015

Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!

The Well Appointed Gentleman
United States
About 1 year using the app
May 13, 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japan
About 1 year using the app
Helium replied May 15, 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

April 3, 2020

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Veto Nails
Germany
About 1 year using the app
Helium replied April 13, 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Edited February 9, 2018

This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.

Festejar Com Amor
Brazil
12 months using the app
June 1, 2018

Easy to work with. Needed an adjustment, which was fulfilled.

Kidspreferred
United States
12 months using the app
March 21, 2023

This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!

fourgrabs
United States
11 months using the app
Helium replied March 21, 2023

You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄

February 11, 2017

This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.

Kinsley Armelle
United States
11 months using the app
May 9, 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

nakunako.com
Finland
11 months using the app
Helium replied May 9, 2022

Kiitos kauniista sanoistasi 😍