Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

April 8, 2016

It works exactly as presented. Thank you Customr team for the great work.

Boxys
Canada
3 months using the app
January 11, 2017

This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!

Dashleigh
United States
3 months using the app
January 8, 2021

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

VetMed Solutions
Canada
3 months using the app
Helium replied January 8, 2021

Thank you for the excellent feedback!

March 31, 2023

We use this app for our store to get custom fields. I have received support on adsutments and style customization in less than 24 hours ( I think just time zone difference). Thank you

VR4D Store
Slovakia
3 months using the app
Helium replied March 31, 2023

Thank you for your review! 🤩 We are on opposite sides of the world, but we strive to provide impeccable support to all merchants anywhere that use our apps. I'm glad we could meet your needs and expectations!

April 7, 2016

Great little free app. Works perfectly and easy to instal. :-)

Tegen
United Kingdom
3 months using the app
February 22, 2016

Great app! Easy to use, set up was really easy. Thank you

Luxzora
United States
3 months using the app
April 4, 2023

Great user interface, easy to setup, great support, supports multiple languages and advanced fields sent to Klaviyo.

Peléton
Denmark
3 months using the app
Helium replied April 4, 2023

Thank you for taking the time to add your review! 🙌

November 20, 2015

Looks very simple and powerful app. A+++

11pluspal 2
United Kingdom
2 months using the app
February 5, 2018

Thanks for the great app! I appreciate your endless efforts and after hours support you've provided during my set up process. Although some questions or concerns were no brainer, Chelsea has been more than helpful answering the concerns without hesitation. With that said, Chelsea not only created a great app but backed that up with excellent support. Thanks again, it was great working with you.

Best,
Chris
Space 46

Space 46 Wholesale
United States
2 months using the app
Edited January 26, 2021

Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.

South Cypress
United States
2 months using the app
Helium replied January 26, 2021

This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️