Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

September 19, 2015

It bothers me a lot to realise that shopify or most theme developers made no effort to include a "edit" account function and it was pleasantly surprise to find a free app here that is exactly what we need and sorely missed in shopify.

I hope this app will continue to stay free and it is definitely one of the most essential upgrade my website needed. Great app, super easy to use and is a must have!

Wall Society
Singapore
About 1 month using the app
March 15, 2021

The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal.
Thanks.

beekeepinguk
United Kingdom
About 1 month using the app
Helium replied March 15, 2021

Thanks for your feedback! 🙌

November 3, 2015

Thanks to Josiah for his help.
Very useful app, perfect for me

Iprint Online
Switzerland
About 1 month using the app
Edited August 17, 2017

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use.

It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Whsljao
United States
About 1 month using the app
May 31, 2016

Genial! Esto debería estar por defecto en Shopify. La atención al cliente es excelente.

Ibella
Peru
About 1 month using the app
May 8, 2023

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Ínyenc Kredenc Budaörs
Hungary
About 1 month using the app
Helium replied May 9, 2023

Thank you for the kind words 😊

May 12, 2023

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

SHISHI CHÉRIE
Germany
About 1 month using the app
Helium replied May 15, 2023

We 💜 B2B
Thanks so much for your review!

December 7, 2022

It solves a specific business need very well. The app has an excellent user-interface and user-experience design and is very easy to use. Top-tier support team. One of the best all around app experiences we've had!

Shannon Martin Design - Wholesale
United States
About 1 month using the app
Helium replied December 7, 2022

We love our wholesale shops ❤️

Thanks so much for the kind words-- you've made our day!

Edited April 5, 2019

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful.

I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

Calyan
United States
About 1 month using the app
March 4, 2020

Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.

TBS Alumni
United States
30 days using the app
Helium replied April 13, 2020

Thank you, and excellent implementation of form rules-- well done! 😄