Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

July 26, 2023

Amazing app! 5 stars are not enough to grade this app. Very flexible. Very easy to use specially to someone like me that's new to Shopify.

And in addition, the support is 100/10. Kudos to the team! Wohooo.

TIES PH
Philippines
30 days using the app
Helium replied July 28, 2023

🤩 Thank you for your review! We are so happy you found the customizations and ease of use helpful and user friendly! We work hard and appreciate the kudos!

July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Sassyvape
Canada
29 days using the app
Edited July 22, 2019

These guys are awesome.

Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!).

Top quality, highly recommended. Software runs smoothly too.

5/5

Pheroe
United States
29 days using the app
Helium replied July 23, 2019

Thanks for the review! We're so glad to hear that our app and support has been able to meet your needs :)

September 7, 2017

This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.

Krowdsourced
United States
28 days using the app
February 4, 2022

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

LUCY WHOLESALE
United States
28 days using the app
Helium replied February 4, 2022

Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store 🎉

August 16, 2018

This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.

Mazelonline
United States
28 days using the app
June 1, 2022

I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!

YMI JEANS WHOLESALE
United States
28 days using the app
Helium replied June 1, 2022

Yay, thanks so much! We love wholesalers ❤️

December 1, 2022

L'applicazione risponde egregiamente ai nostri requisiti. Inoltre c'è stato un problema legato alla versione inglese del sito, problema risolto dagli sviluppatori di Helium.
La consiglio!

Baxter Quick Ship
Italy
27 days using the app
Helium replied December 1, 2022

Grazie, grazie davvero per il tuo recensione!

October 1, 2018

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

WholesaleVapor.com
United States
26 days using the app
June 3, 2020

The best app for the client page! Support is always ready to help you!

I faced a number of problems with the optimization of my store - the support team decided this in a day

lisse.com.ua
Ukraine
24 days using the app
Helium replied June 3, 2020

Thank you so much for the positive review! 🎉