Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful customization features, smooth operation, and user-friendly interface. It's particularly useful for managing customer registration, reseller signup, and account sections. Key features include CSS changes, custom data columns, custom forms, and blocking fake spam customer accounts. The app's integration with Shopify Flow and compatibility with themes are also appreciated. Merchants value its ability to simplify pricing for different customer types and process complex registrations. The customer service is noted for its responsiveness and problem-solving capabilities.

September 12, 2017

Working great so far and perfect for what I need :o)

Shibuiuktrade
United Kingdom
7 days using the app
April 22, 2020

Customer Fields is great for asking your customers additional information when they create an account. This is so important for our wholesale accounts, but it could do wonders for truly understanding your target audience. When I had an issue getting a certain field to behave properly, Kyle from their support team not only fixed the issue fast, but also gave me a tip about creating a thank you page for our account creators. I would definitely recommend this app if you need to create custom fields for forms on your website. :)

Terrasoul Wholesale
United States
7 days using the app
Helium replied April 23, 2020

Thank you for the excellent recommendation! :)

March 21, 2017

This app is great- it's the only app available that gave us the ability to fully customize our customer accounts and using tagging to integrate with our ESP for specific segments. Their support was incredible and helped us get things done very quickly to our exact specifications. Highly recommend!

Wallshoppe 2 2
United States
6 days using the app
August 17, 2023

By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend

H.O.E Marine Dealer Center
United States
3 days using the app
Helium replied August 21, 2023

Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection 😊 as well as make use of our customer support.

We're here when you need us.

September 14, 2021

I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.

Safari Ltd Wholesale
United States
5 days using the app
Helium replied September 16, 2021

Thanks for the recommendation! Our support team is happy to assist if any other questions come up 👍

November 22, 2017

Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!

Cardinal Of Canada Us
Canada
5 days using the app
December 27, 2022

Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!

Hill Country Chocolate
United States
4 days using the app
Helium replied December 27, 2022

Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏

March 31, 2019

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!

Little Cheeks
Canada
4 days using the app
Edited January 29, 2019

Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.

Dazzle Dry Pro
United States
4 days using the app
June 8, 2023

So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.

rusticstrengthwholesale
United States
3 days using the app
Helium replied June 20, 2023

Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️