Reviews (374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating B2B e-commerce processes, particularly in enabling independent B2B account creation and custom data management. It offers extensive customization, robust security features like "invisible" recaptcha, and seamless Shopify integration, including Shopify Flow. The app is noted for its reliability and user-friendly interface. Customer support is praised for responsiveness and providing custom solutions, with regular updates maintaining compatibility with Shopify.

October 4, 2021

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

The Vape Network
United Kingdom
14 days using the app
Helium replied October 8, 2021

😊Thanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease

June 4, 2020

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier.

Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

Flower Moxie
United States
14 days using the app
Helium replied June 5, 2020

Thank you for the outstanding review! 😄

June 14, 2019

Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!

GuineaPig
Sweden
14 days using the app
Edited December 22, 2019

The app is very easy to install and intuitive to use. Plus great communication and amazing support from Kyle when I couldn't figure something out.

Ryllisa
United Kingdom
13 days using the app
Helium replied December 23, 2019

We're happy to have you on board! Thanks for taking the time to share some feedback

July 5, 2023

Seems great so far! Great customer service chat as well, seems like the default no-brainer app for adding extra fields to customer registration page. I tried others but this one has the up to date support for 2.0.

jeandousssetdev
United States
13 days using the app
Helium replied July 6, 2023

Thanks for sharing your experience! We're biased, but we agree... Customer Fields is the obvious choice for adding fields to registration. 😄

October 17, 2022

Game changer! Customer Fields really help us level up our account creation process. The app works great but the customer service was even better. We use a lot of apps that offer little to no support, Josiah went way out of the way to help us get things switched over and running.

C3-Shop
United States
13 days using the app
Helium replied October 17, 2022

Thanks for *carving* out some time to leave a review! 🏂

November 22, 2017

Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!

Cardinal Of Canada
Canada
12 days using the app
October 18, 2023

We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.

Infora Authorized Dealer Portal
United States
11 days using the app
Helium replied October 20, 2023

Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼

October 27, 2023

Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!

CNP Viral Vector Core
Canada
10 days using the app
Helium replied October 30, 2023

Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼‍♂️ Thank you for this feedback!

October 20, 2016

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Yourturnkeystore 243
Canada
9 days using the app