Reviews (374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating applications, enhancing customer registrations, and managing data efficiently, particularly in B2B and wholesale settings. Key features include custom forms, conditional logic, and Shopify Flow integration. The ability to approve registrations before account creation is especially appreciated. Merchants also commend the reliable, user-friendly interface and exceptional, responsive customer support that provides tailored solutions.

November 22, 2017

Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!

Cardinal Of Canada Us
Canada
5 days using the app
December 27, 2022

Great and easy to use app! It solved our issue of Wholesale Registration on our Shopify store by allowing us to seamlessly collect the information that we need. When I needed to add internal links to our Wholesale Agreement, Katelyn walked me right through it! Great service!

Hill Country Chocolate
United States
4 days using the app
Helium replied December 27, 2022

Thanks for the kind words, Hill Country! Your wholesale application form is looking fantastic 👏

March 31, 2019

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!

Little Cheeks
Canada
4 days using the app
Edited January 29, 2019

Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.

Dazzle Dry Pro
United States
4 days using the app
June 8, 2023

So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.

rusticstrengthwholesale
United States
3 days using the app
Helium replied June 20, 2023

Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️

August 17, 2023

By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend

H.O.E Marine Dealer Center
United States
3 days using the app
Helium replied August 21, 2023

Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection 😊 as well as make use of our customer support.

We're here when you need us.

August 28, 2018

Awesome app and support, the team is really nice and fast at problem solving.

Atlasmo
Romania
3 days using the app
October 20, 2017

Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.

Valiant Fireside
United Kingdom
2 days using the app
November 2, 2023

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
Germany
1 day using the app
Helium replied November 3, 2023

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

September 6, 2023

Fits 100% my needs and in terms of Form-Builders it is one of the most complete.

smarter-kiddies.de
Germany
About 22 hours using the app
Helium replied September 7, 2023

Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼