Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful customization features, smooth operation, and user-friendly interface. It's particularly useful for managing customer registration, reseller signup, and account sections. Key features include CSS changes, custom data columns, custom forms, and blocking fake spam customer accounts. The app's integration with Shopify Flow and compatibility with themes are also appreciated. Merchants value its ability to simplify pricing for different customer types and process complex registrations. The customer service is noted for its responsiveness and problem-solving capabilities.

October 27, 2023

Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!

CNP Viral Vector Core
Canada
10 days using the app
Helium replied October 30, 2023

Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼‍♂️ Thank you for this feedback!

October 12, 2023

We are using this form builder for a stockist/wholesaler website. Works very well to approve wholesaler accounts before purchase. The support team (Brett) is great. Quick response and helpful. Brett assisted in setting up the form with some formatting issues in our theme, and had it resolved within 24 hours. Would highly recommend.

NaiLab
United Kingdom
7 days using the app
Helium replied October 13, 2023

Thank you for taking the time to leave this review. We're thrilled our support team could assist you in polishing your formatting issues. 💅 Don't hesitate to reach out with any future concerns, comments, or feedback!

September 11, 2023

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
United States
Almost 2 years using the app
Helium replied September 13, 2023

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

October 18, 2023

We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.

Infora Authorized Dealer Portal
United States
11 days using the app
Helium replied October 20, 2023

Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼

May 13, 2023

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

SEV通販.com
Japan
About 1 year using the app
Helium replied May 15, 2023

Thank you for your kind words. We are glad to help so many successful merchants from Japan.

May 8, 2023

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Ínyenc Kredenc Budaörs
Hungary
About 1 month using the app
Helium replied May 9, 2023

Thank you for the kind words 😊

September 1, 2023

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
United Kingdom
4 months using the app
Helium replied September 2, 2023

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

June 20, 2023

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
United States
About 2 years using the app
Helium replied June 20, 2023

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

June 19, 2023

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

Kent Veg Box
United Kingdom
2 months using the app
Helium replied June 20, 2023

We love customer metafields! Glad the app is working well for you. 😄

Edited August 12, 2023

The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.

interiorgallery
Switzerland
About 2 months using the app
Helium replied August 11, 2023

Thanks for your feedback!