Reviews (374)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating B2B e-commerce processes, particularly in enabling independent B2B account creation and custom data management. It offers extensive customization, robust security features like "invisible" recaptcha, and seamless Shopify integration, including Shopify Flow. The app is noted for its reliability and user-friendly interface. Customer support is praised for responsiveness and providing custom solutions, with regular updates maintaining compatibility with Shopify.

August 3, 2017

It works. Great app no regrets installing it.

Casebuddy
Australia
Over 7 years using the app
October 22, 2015

Super Easy installation and works flawlessly.
Thank you

Gpel
United States
Almost 7 years using the app
February 14, 2017

You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week.

Great support. Thanks

Way Of Wisdom 2
United States
Almost 7 years using the app
October 1, 2018

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

WholesaleVapor.com
United States
About 6 years using the app
Edited July 26, 2019

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

CentreLine Tire Distribution
Canada
About 6 years using the app
Edited September 30, 2019

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
United States
Almost 6 years using the app
Helium replied September 30, 2019

Thank you!

February 21, 2018

Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss.

Highly recommended!

Renskincareuk
United Kingdom
Over 5 years using the app
November 21, 2017

App works as expected. Awesome support!

Bazarcanadense
Brazil
Over 5 years using the app
December 15, 2017

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Thread Wholesale
United States
About 5 years using the app
June 12, 2020

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app).

The app works well for us and we would highly recommend Helium for their support too!

flirties
United Kingdom
About 5 years using the app
Helium replied June 12, 2020

Thank you for taking the time to leave a review! We appreciate it. 😊