Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

February 3, 2020

The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!

QC Professional
United States
About 4 years using the app
Helium replied February 21, 2020

We aim to please! Thanks for your feedback, we appreciate your business :)

March 13, 2016

Never coded anything in my life, I figured out how to install this and had no problems. Great work, thanks!!

Mozeu
United States
Almost 4 years using the app
March 24, 2020

I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.

Transformations Lash Artistry
United States
Almost 4 years using the app
Helium replied April 13, 2020

Glad you were able to make good use of our auto tag feature! Thanks for the amazing feedback. :)

February 15, 2017

A very helpful product, as we needed to collect additional information about our customers and Shopify's out-of-the-box customer accounts feature is pretty limited. The team at Helium was incredibly helpful in getting us all set up. Excellent product, and excellent customer service!

Supper Meals
United States
Almost 4 years using the app
January 16, 2016

Much needed functionality that is very simple to integrate. Minor styling issue was sorted with support from Josiah @ heliumdev. Recommended.

Dermadna
New Zealand
Over 3 years using the app
May 24, 2018

Easy to use and very good customer support!

Amg Performance Wear
Switzerland
Over 3 years using the app
October 27, 2016

Helium Dev have been very good to work with. They were able to customise the app for us and really went above and beyond to get it done. The functionality of the app is great and just works (which is all you really want!!).
Great work team!

Mybeautynz
New Zealand
Over 3 years using the app
January 18, 2016

Easy and quick, and it does the job that Shopify should do. It will save a lot of time and phone calls. Our theme had a link on the account page to edit the address(es) of the customer account. I put the new link just below that and added the word "Info.".

{% if customer.default_address != nil %}

{{ customer.default_address.address1 }}


{% if customer.default_address.address2 != "" %}

{{ customer.default_address.address2 }}


{% endif %}

{{ customer.default_address.city}}, {% if address.province_code %}{{customer.default_address.province_code}}, {% endif %}{{customer.default_address.country}}


{{ customer.default_address.zip}}


{{ customer.default_address.phone }}


{% endif %}

View or Edit Addresses ({{ customer.addresses_count }})

Edit Your Account Info

Oberon Design
United States
Over 3 years using the app
March 29, 2017

Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready.
Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails.
Brilliant app - worth it's weight in gold.

Dollsanddaydreams
United States
Over 3 years using the app
May 16, 2023

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Allpress Espresso New Zealand
New Zealand
Over 3 years using the app
Helium replied May 16, 2023

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕