Helium Customer Fields
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Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Developer-friendly! Front-end and back-end APIs are available for custom builds
- Popular with stores like yours
- Based in United States
- Highlights
- Works with the latest themes
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Zapier
- Alloy
- Slack
- CustomerHub
- Happy Birthday Discounts
- Omnisend
Categories
Customer login
Account management
Access control
Form types
Customization
Data management
Pricing
Lite
$12 / month
- All standard Shopify fields
- Account approval & email verification
- Edit account page
- Email notifications for staff
- Sync 5k customers
- 2 forms
14-day free trial
Pro
$26 / month
- All 'Lite' features, plus:
- Custom fields (metafields)
- Customer auto-tagging
- Conditional rules
- App integrations
- Sync 10k customers
- 5 forms
14-day free trial
Advanced
$60 / month
- All 'Pro' features, plus:
- Priority support
- REST API access
- Sync 50k customers
- Unlimited forms
14-day free trial
Plus
$200 / month
- All 'Advanced' features, plus:
- Dedicated account manager
- Sync more than 50k customers
- Plans start at $200
- See all pricing options for more info
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to enhance customer profiles and ensure security through email verification. It supports specialized needs like tax exemptions and B2B verifications, and features customizable forms, invisible reCAPTCHA, and Shopify Flow integration for advanced data management. The support team is highly praised for their assistance with technical issues and CSS styling, making this app a valuable tool for managing customer data and registration processes.
Phenomenal support
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I originally left a 1-star review due to a serious flaw: the “approve” button wasn’t showing on mobile when the list was long — which made it impossible to approve customers on the go. It had been that way for over a year, and I was told it wasn’t on the roadmap.
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To their credit, Helium’s leadership stepped in quickly after my review. They acknowledged the issue, pushed a hotfix almost immediately, and offered a credit for the inconvenience. The COO even reached out directly and genuinely owned the situation.
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The issue is now resolved, and mobile approvals are working as they should. It shouldn’t have taken this long, but the way they handled it once it reached the right person gives me confidence in their willingness to listen and improve.
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Thanks to the team for finally addressing it.
Customer Fields has been a great solution for our store, not only because of its features, but also because of the awesome support.
This app allowed us to enable customer profile editing directly by customers themselves from the My Page area — something that Shopify's default setup doesn’t support.
We were also able to enable the “Require email verification” option easily.
These features have made a big difference for both our customer experience and internal operations.
Whenever we’ve had questions or needed clarification, the support team — especially Brett — responded quickly and clearly.
Their guidance helped us resolve things smoothly and with confidence.
They also supported us with updating our DNS records.
The team truly stands out. Thank you again for your reliable and thoughtful support!
We’re very happy with our experience and highly recommend this app to anyone looking for both flexibility and trustworthy support in a registration app.
Thank you so much for taking the time to leave this review 😊 We are so happy that Customer Fields has been able to provide you and your customers with the ability to edit their own profiles as well as require email verification 💪🏼
We hope that you will continue to reach out if you have any other questions or suggestions in the future, and thank you again for such leaving us such a kind review.
この度はレビューをご投稿いただき、誠にありがとうございます😊Customer Fieldsがお客様とお客様の顧客にご自身のプロフィール編集機能とメール認証機能を提供できるようになったことを大変嬉しく思います💪🏼
今後ともご質問やご提案がございましたら、お気軽にお問い合わせください。また、このような親切なレビューをご投稿いただき、重ねて感謝申し上げます。
For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.
Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎
Support
App support provided by Helium.
Or visit their support portalResources
Launched
July 22, 2015 · Changelog
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