Customer Fields

Customer Fields

by Helium

Custom registration forms & customer self-edit profiles

4.9 of 5 stars(194 reviews)

Ask your customers anything

Create custom registration fields to collect unique information about your customers.

Create customer profiles

With the right information about your customers, you can build profiles that help you better understand each customer account.

Access important customer data

Easily get the data you need about each customer through our interface, exporting tool, Shopify metafields, or our API.


About Customer Fields

Visit customerfields.com for all features, use cases, and pricing ⟶

When running an online store, you need to understand your customers to grow your business. And since no two customers are the same, you need to learn about each unique feature, preference, or interest that helps you sell better.

Customer Fields enables you to solve these problems by creating a custom registration form for shoppers to sign up with a unique profile in your store. Finally, make sense of this data by filtering and integrating with other tools such as a CRM.

Custom Form Fields

Register customers with unique fields that you set up in the app. You can choose a wide variety of fields types with our form builder or even work with us or your developer to build your own custom form as a questionnaire. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export. Example fields:

  • Address
  • Age
  • Birthday
  • Company
  • Identification document
  • Gender
  • Phone number
  • Product preferences
  • Personal preferences
  • File Upload (e.g. photo, document, design, or PDF)
  • Wholesale/retail

Self-edit Customer Account

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account / customer login panel of your store. You can also manually edit customer accounts directly with ease.

Tag Customers Automatically

Set up rules that will autotag the customer depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by unique tags.

Advanced Customer Filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Event Notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account. Use this to manage and review account signups for approval processes.

Import & Export

If you have a customer database from another source, use our bulk customer import feature to add customers with additional fields directly into Shopify. Importing and exporting tools support the comma-separated value (CSV) file type.

Liquid Integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

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Note: Customer Fields used to be called "Customr" in its early days.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Basic

$10/month

  • 3 unique customer fields

  • Customer edit page

  • Advanced customer filtering and exporting

  • No ads or branding

  • Free support

Pro

$20/month

  • Everything in Basic PLUS:

  • Unlimited unique customer fields

  • Customer registration options and notifications

Advanced

$60/month

  • Everything in Pro PLUS:

  • API access

  • Priority customer support

  • > 10,000 customers

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 194 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)

Most recent reviews

Cloud City Vapes NC

This app really helps us with verifying age. It makes it simple, saves us time, and helps us avoid legal issues. Plus customer service is awesome. They take the time to understand any issues we have.

Thanks So Much From Cloud City Vapes

Developer reply

September 4, 2019

Thanks for the great feedback and specific use case of age verification! We're glad to see you're benefitting from the app and our support team. :)

HavFloorsDirect

These guys are absolutely amazing. Highly recommended!

We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price.

The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.

Developer reply

August 12, 2019

Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)

STYLMY

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

Developer reply

August 9, 2019

We are sorry to hear that you had a disappointing experience when using our app. All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically cancelled.

If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!