Customer Fields

Customer Fields

by Helium

Custom registration form builder and customer accounts

4.9 of 5 stars(222 reviews)

Gather important customer data

Customize your customer registration form or newsletter form with additional fields, and ask your customers anything.

Create customer profiles

With the right information, you can create buyer personas that help you better understand your target customer audience.

Save customer segments

Customer data is stored securely and accessible through the app's export tool, Shopify metafields, or our API. See privacy policy for GDPR.

About Customer Fields

Recent app updates:

  • Improved customer directory & customer segments
  • Form templates (get started in seconds)
  • New drag-and-drop form builder
  • New field types and data types
  • Advanced field validation
  • Multi-step forms (form steps)
  • Conditional rules (show/hide fields and much more)
  • Preview forms and form submissions
  • Form revision history
  • Customize multiple forms

You need to understand your customers in order to grow your business. Learning about your customer's preferences and interests allows you to personalize your marketing and increase sales & customer retention.

Customer Fields enables you to solve these problems by creating a custom registration form for shoppers to sign up with a unique profile in your store, then make sense of this data by filtering and integrating with other tools (such as a CRM).

Automatic Customer Tags

Set up rules that will auto tag the customer depending on a field selection. Once a customer is tagged, you can create unique segments in your Shopify admin to group customers by tags.

Advanced customer filtering

Easily filter and search through customers to find exactly who you’re after. For example, find registered teachers by searching email addresses ending in a “.edu” domain or find the list of customers that have birthdays this month.

Custom form fields

Register customers with unique fields that you set up in-app. When a customer registers on your storefront, their information is collected and stored within the app, which is accessible to review or export.

Edit page for customer accounts

Simplify the Customer Account experience and save time by allowing your customers to edit their information directly in the customer account/customer login panel of your store. You can also directly edit your customer accounts with ease.

Email notifications

Stay in the loop by getting email notifications when a customer registers on your store or edits their account (as well as what changed about that customer). Use this to manage and review and approve new accounts, such as for wholesale accounts.

Bulk import & export customers

Use our bulk customer import feature to add customers with additional fields directly into Shopify, or export enriched customer data to your CRM. Importing and exporting tools support the CSV file type.

Liquid integration

Any custom field value is saved as a metafield for that customer, which means you can augment the shopping experience based on a certain field right in Liquid or display that value to the customer within the account panel. Discover new ways of product discovery by curating products based on the data unique to each customer.

Coming soon

  • Improved customer directory and advanced filters (launched April 2020!)
  • Integrations with Zapier, Klaviyo, and Mailchimp

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 14-day free trial

See all pricing options


  • Unlimited 'Shopify' fields

  • Add form steps

  • Advanced field validation

  • Edit account page

  • Filter and export customers

  • Quick install tool

  • 1 form



  • Everything in Basic PLUS:

  • Unlimited custom fields

  • Customer auto-tagging

  • Conditional rules

  • Form revision history

  • Email notifications

  • 2 forms



  • Everything in Pro PLUS:

  • Priority customer support

  • API access

  • Manage 10,000+ customers

  • Unlimited forms

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


Regardless of how good the app is and how useful it is to acquire customers, the developers of the app made sure they help me with work that is not part of their job to insure I have a good experience, recommend it for the excellent support!

Developer reply

May 12, 2020

Thanks, Aumet! We do have some amazing and extremely helpful developers on the Helium team. 😄


This app was exactly what I was looking for. The customer support was prompt, responsive, and helpful, and they were able to take care of what I needed to be done. Highly recommended!

Developer reply

May 4, 2020

Hooray! We are so glad Customer Fields solved your problem. 😄

Terrasoul Wholesale

Customer Fields is great for asking your customers additional information when they create an account. This is so important for our wholesale accounts, but it could do wonders for truly understanding your target audience. When I had an issue getting a certain field to behave properly, Kyle from their support team not only fixed the issue fast, but also gave me a tip about creating a thank you page for our account creators. I would definitely recommend this app if you need to create custom fields for forms on your website. :)

Developer reply

April 23, 2020

Thank you for the excellent recommendation! :)